Job Description

Title: Senior Lead Software Engineer 109386 Primary Location: India (IN) Karnataka Bangalore Job Grade: 08 Employee Referral Bonus: Referral Bonus will be provided as per Company's policy Duties Design and Development: Design, develop, and implement IT Asset Management (ITAM) and Configuration Management Database (CMDB) solutions on the ServiceNow platform Customization and Configuration: Customize and configure ServiceNow ITAM and CMDB applications, including asset discovery, asset tracking, contract management, software license compliance, and configuration item (CI) relationships Integration: Integrate ServiceNow ITAM and CMDB with other ServiceNow modules and third-party systems Development and Maintenance: Develop and maintain workflows, business rules, UI policies, client scripts, and other ServiceNow components Requirement Analysis: Collaborate with stakeholders to gather and analyze requirements, ensuring solutions align with business objectives Quality Assurance: Perform unit testing, system testing, and support user acceptance testing (UAT) to ensure quality and functionality Technical Support: Provide technical support and troubleshooting for ITAM and CMDB-related issues Documentation: Create and maintain technical documentation for developed solutions Continuous Learning: Stay updated with the latest ServiceNow features, best practices, and industry trends related to ITAM and CMDB Required Strong experience with ServiceNow development, including scripting (JavaScript), workflows, business rules, UI policies, and client scripts Proven experience in developing and implementing IT Asset Management (ITAM) and Configuration Management Database (CMDB) solutions within ServiceNow Solid understanding of ITAM and CMDB processes and best practices Experience with ServiceNow ITAM and CMDB modules, including asset discovery, asset tracking, contract management, software license compliance, and CI relationships Integration experience with ServiceNow and third-party systems using REST/SOAP APIs Strong problem-solving skills and the ability to troubleshoot technical issues Excellent communication and collaboration skills to work effectively with stakeholders and team members Ability to manage multiple tasks and projects simultaneously, meeting deadlines and delivering high-quality results Desired ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist (CIS) ITAM and/or CMDB Experience with other ServiceNow modules such as IT Service Management (ITSM) Knowledge of ITIL processes and best practices Familiarity with Agile development methodologies Experience with ServiceNow reporting and dashboard creation Understanding of software asset management (SAM) and hardware asset management (HAM) Experience with data migration and data transformation within ServiceNow Education Bachelors degree in Computer Science, Information Technology, or a related field Minimum of 8-10 years of experience in ServiceNow development and IT Asset Management (ITAM) and Configuration Management Database (CMDB) This Position will be posted till 21st February 2025