Senior Manager - Product Management

Job Description

Process Development: Design, implement, and refine operational processes to enhance efficiency and effectiveness within the product management framework. Team Management: Lead and oversee the Research & Data Analytics, RFX Support, and Product Documentation & Training teams, ensuring alignment with organizational goals and providing the necessary support to drive performance. RFX Support Oversight: Ensure that the team effectively supports relevant stakeholders with proposals and sales activities. Research & Data Analytics Oversight: Oversee the team responsible for product data analysis, managing analytics platforms (such as Pendo and Power BI), and conducting market and competitive research. Product Documentation Oversight: Ensure the creation and upkeep of product documentation, including training videos and release notes, which are currently managed by product managers. Cross-Functional Support: Collaborate with various teams to facilitate operational success and enhance the overall product management strategy. Continuous Improvement: Identify opportunities for process improvement and lead initiatives to boost productivity and streamline operations. Growth Strategy Development: Work with teams to explore and implement strategies for product growth Stakeholder Engagement: Partner closely with product management teams to ensure operational needs are met and aligned with broader business objectives. Support Existing Customers: Focus on providing exceptional operational support to our existing customer base, ensuring their needs are addressed efficiently. Requirements: Educational Qualifications: Bachelor s degree in Computer Science, Engineering, Business Administration, or a related field. MBA or advanced degree in a relevant field is a plus. Prior Experience: 10-15 years of experience in product management, specifically within operations. Proven track record in process development and optimization. Exceptional leadership skills with experience managing cross-functional teams. Ability to analyze data and research to inform decision-making. Excellent communication and interpersonal skills. Desired Skills: Expertise in developing and implementing operational strategies. Strong analytical and problem-solving abilities. Experience in supporting and enhancing operational frameworks within a product management context. Experience in creating and overseeing product documentation processes. Knowledge of growth management strategies to enhance product offerings.