Senior Member Technical Staff - ITOps

Job Description

We are seeking a talented and motivated Lead Site Reliability Engineer (SRE) to join our organisation. The SRE team at GreyOrange is responsible for monitoring the stability and availability of mission-critical production systems, managing incidents for quicker resolution, and establishing BAU. The team also manages and maintains internal tools/infra which is consumed by other development teams. The experienced SRE will play a crucial role in ensuring the reliability, scalability, capacity planning, and performance of our infrastructure and applications. The ideal candidate will have a strong background in software engineering, system administration, containerization, and cloud technologies. Requirements Should have 7+ years of experience. Well-versed with scripting/programming languages (Python/Bash/PowerShell, etc.) to automate manual work, particularly within cloud environments Well-versed with Observability tools (Grafana, Splunk, Dynatrace) for monitoring, alerting, and logging solutions to identify and address potential issues, especially in cloud infrastructure Working experience with automation tools (Jenkins, GitLab, Ansible/Chef for configuration management) and processes to streamline deployment, monitoring, and management of systems and applications in the cloud Hands-on experience with containerization and orchestration technologies such as Docker, Kubernetes, or similar, particularly in cloud-native environments Well aware of SLI, SLO, SLA, and Error Budget concepts and their implementations; provide on-call support and participate in incident management & response activities as needed Expert with troubleshooting production issues and bugs. Good knowledge of Unix systems, networking, web technologies, and databases. Incident Management experience coupled with effective communication skills for production workload. Working knowledge in any one of the cloud platforms (AWS or GCP) What youll do: Lead reliability engineering projects and drive them to closure. Ensure system stability and high availability by proactively monitoring performance and troubleshooting issues Design, build and maintain efficient, reliable, and scalable cloud-based infrastructure and services Automate processes and find opportunities to improve the observability and availability of the Platform to reduce toil. Implement and manage observability tools for comprehensive monitoring, alerting, and logging Own end-to-end availability and performance of different services & tools. Practice sustainable incident response and blameless postmortems. Provide on-call support for incident management and participate actively in response activities