Job Description

Overview The Senior Operation Manager plays a pivotal role in driving operational excellence within an organization. This individual is responsible for overseeing various functional areas, ensuring that day-to-day activities align with the broader strategic goals. By managing resources, and processes, and fostering a culture of continuous improvement, the Senior Operation Manager contributes significantly to the companys overall productivity, efficiency, and profitability. This role requires a strong analytical mindset, exceptional leadership skills, and the ability to develop and implement innovative strategies. The position exists to ensure that the organization remains competitive and can scale effectively in an ever-evolving marketplace. Ultimately, the Senior Operation Manager is key to enhancing customer satisfaction, optimizing supply chain processes, and providing actionable insights for future growth. Key Responsibilities Develop and implement operational strategies to improve efficiency and effectiveness across all departments. Oversee daily operations to ensure quality and adherence to organizational standards. Collaborate with department heads to set performance metrics and evaluate team success. Manage budget preparation and expense control to ensure financial targets are met. Lead continuous improvement initiatives to enhance operational processes. Conduct data-driven analysis to identify trends, issues, and opportunities for enhancement. Ensure compliance with industry regulations and company policies. Foster a positive team environment through effective communication and collaboration. Provide mentorship and leadership to subordinate managers and staff. Monitor Key Performance Indicators (KPIs) to assess operational performance. Negotiate with suppliers and vendors for the best pricing and service levels. Implement training programs to develop skills and competencies within the team. Prepare detailed reports and present findings to executive management. Manage change effectively by leading teams through transitions and transformations. Act as a key liaison with stakeholders to ensure alignment and collaboration. Required Qualifications Bachelor s degree in Business Administration, Operations Management, or a related field. Master s degree in Business Administration (MBA) preferred. A minimum of 7 years of experience in operations management or a similar role. Proven experience in managing large teams and cross-functional projects. Strong understanding of process improvement methodologies such as Lean or Six Sigma. Excellent analytical and problem-solving skills with attention to detail. Demonstrated leadership abilities and experience in strategic planning. Proficient in data analysis tools and software. Strong financial management and budgeting skills. Exceptional communication and interpersonal abilities. Ability to thrive in a fast-paced and dynamic work environment. Experience with operational frameworks and management software. Capability to build relationships with stakeholders at all levels. Adaptability to changing circumstances and willingness to innovate. Proficient in Microsoft Office Suite and other business management tools. Certifications in project management or operational excellence are a plus.