Job Description

About us : Established in 2015, ClickPost is Asia s fastest-growing Logistics Intelligence Platform, dedicated to enhancing post-purchase experiences for retail brands. With seamless integration with over 500 carriers, we empower leading retailers across India, including 6 Unicorns, to manage 120+ logistics partners via a single API gateway. Backed by Times Internet, Rebright Partners, and other marquee investors, we have achieved profitability and experienced exponential growth, expanding 10x in the past 2 years. Role Overview: We are seeking an experienced Senior Product Manager to lead innovation and drive the launch of new product lines in the E-commerce enabler space. The ideal candidate will be responsible for building and executing new initiatives and roadmaps, understanding market dynamics, and creating business cases for product opportunities. Additionally, they will scale existing products, drive feature adoption, and enhance the overall product experience through data-driven insights and experimentation. What you will do : Own the product roadmap for the pod end-to-end and from ideation to execution Ensure product scoping is done meticulously and diligently with detailed user stories and aligned timely with tech teams Manage product launches end to end with beta customers and internal teams Conduct customer interviews and gather insights to inform feature releases and customization requests. Advocate for cross-sell and upsell opportunities to drive business growth. Collaborate with Engineering, Design, and Documentation teams to deliver exceptional user experiences. Establish strong team culture and lead squad sprints, setting responsibilities, and reviewing deliverables. Build a deep understanding of the product and industry and stay close to internal stakeholders Regularly connect with customers and competitors to gather insights on the market and customers needs Mentor team members, hire new talent, and share learnings to elevate team performance. What You ll Need to Succeed: 5+ years of hands-on product management experience with team handling experience. A relentless growth mindset with a strong bias for action Demonstrated success in leading Enterprise/B2B product launches from concept to market. Excellent strategic thinking, prioritization, and long-term roadmap creation skills. Industry experience and familiarity with UI design, APIs, and web/mobile application architectures. In-depth understanding of the E-commerce ecosystem, funnels, agile methodologies, and product documentation. Comfortable with ambiguity, adept at transforming broad ideas into actionable plans. Empathetic towards users and colleagues, creative, and enthusiastic about innovation. Excellent communication, presentation, and stakeholder management skills. Bachelor s or Masters degree in relevant field; preference for Computer Science background. If you meet the qualifications and are passionate about driving product innovation in a dynamic environment, we encourage you to apply for this exciting opportunity to lead our product team. Perks Benefits We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary. Competitive salary package with performance-based bonuses. Comprehensive health insurance coverage for you and your dependents. Flexible working hours with Hybrid work arrangement. Generous vacation and time off. Continuous learning and professional development opportunities. Employee assistance program for mental health and well-being support. Supportive and inclusive work culture promoting diversity and collaboration.