Senior Product Manager, Uber Direct Growth

Job Description

About the Role As a Senior Product Manager for B2B Partner Growth for , you will be building one of Ubers fastest growing independent lines of business that provides small to large enterprise businesses around the world with access to Ubers best in class logistics network so they can offer on-demand local delivery to their customers. You will be responsible for the product strategy and end-to-end product experience for our business customers including setting the growth strategy for acquiring business of all sizes globally to use Uber Direct and ensuring a high quality, delightful and frictionless experience using our delivery service. You will work with a broad set of cross-functional stakeholders across business development, sales, account management, operations, data science, design, engineering, partner engineering and more. ---- What the Candidate Will Do ---- The Uber Direct world is vast, and we are only just getting started. This is a representative sampling of the areas you might be tackling on the team: Empower any business from a small business to the largest global enterprise businesses to sign-up and onboard and create their first Direct trips as frictionlessly as possible Build an outstanding developer platform to enable seamless integration for businesses of all types including merchants, aggregators and middleware players, e-commerce platforms and B2C and C2C marketplaces Build a seamless end-to-end product experience post-onboarding including delivery management, pricing, billing, reporting, account management, support, fraud and more Create a sustainable and differentiated end customer offering that Uber Direct a ubiquitous product anyone can access when shopping on their favorite sites ---- Basic Qualifications ---- Minimum 5+ years of product experience delivering successful and innovative products with your fingerprints all over them Technical savviness. Can manifest in different ways: a computer science undergraduate degree, hands-on software engineering experience, or experiences building sophisticated software products side by side with engineers. Technical understanding to go from the highest abstractions down to the metal Attention to detail. The ability to obsess over every single part of the delivery process, anywhere in the world Customer obsession. The ability to take on complex product challenges and find elegant, simplifying solutions, so they dont become our users problems Finger-tippiness with data. You find a way to get the data you need and whip it into an insightful story with no help. You know how to demonstrate this data to make decisions without getting stuck in analysis paralysis A high bar across the board -- from your own contributions to the people you work with, to the products you work on A true passion for Uber's mission, our products, and the company's hybrid technology/operations nature A never-ending desire to grow and learn ---- Preferred Qualifications ---- Experience building products from 0-1 Minimum 2+ years of B2B product experience including sign-up onboarding, integrations, developer platform, complex entity structures and architecture Owning and leading strategy for lines of business