Job Description

Manage a team of 6 reconciliation professionals, providing guidance, mentorship, and performance feedback. Lead daily team operations, ensuring efficient workflow and adherence to project deadlines. Ensure proper reconciliation of client balances and client transactions on all our accounts, in multiple currencies, and for all Aspire licensed entities Investigate, document and escalate non-reconciled transactions and ledger discrepancies, as well as suggest and align on remediative and preventive measures Manage the ledger reconciliation software we use to reconcile client ledgers Design and maintain the ledger and safeguarding policies and processes Build and manage operations and risk management programs to mitigate ledger and safeguarding risks Monitor and test the effectivity and resilience of risk management rules, processes, policies, programs, and continuously improve them Report on relevant metrics: Reconciliation rates, Reconciliation SLAs, Auto reconciliation rates, Balance discrepancies Work closely with relevant stakeholders - Finance, Product, Compliance - to rally everyone around creating strong and effective practices to manage client funds, to resolve issues, to design client Aspire s product and tech Represent ledger and safeguarding risk in the Operational Risk Committee Minimum Qualifications: At least 5 years of experience in a reconciliation role within financial services, demonstrating a deep understanding of the domain. Proven ability to take ownership and initiative, making things happen promptly and being hands-on when necessary. Strong communication skills, with the ability to articulate requirements, align with key stakeholders, and build consensus for implementing strategies and action plans. Demonstrated ability to prioritize tasks and targets in a highly unstructured environment. Expertise in balancing risk and business objectives, making decisions that account for both and rallying stakeholders around them. Preferred Qualifications: Experience in a fintech environment Familiarity with business intelligence tools such as tableau Management experience What we offer Uncapped flexible annual leave. Hybrid work arrangement. Training subsidy for your professional growth. Wellness benefit. Team bonding budget to foster collaboration and sense of belonging. Flexibility to work from anywhere (for up to 90 days per annum). Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page .