Job Description

Key Responsibilities: Client Acquisition and Relationship Building: Identify new clients and acquire new business opportunities. Build and maintain strong, long-lasting relationships with new and existing clients. Customer Coordination and Management: Manage day-to-day interactions with clients, ensuring their needs are met efficiently. Coordinate with clients for business development opportunities, focusing on both new and existing clients. Business Development Meetings: Conduct direct meetings with clients for business development discussions, identifying new opportunities, and maintaining strong relationships with existing clients. Follow-Up and Opportunity Identification: Aggressively follow up on inquiries and leads on a daily basis to ensure timely responses and secure new business. Continuously discuss and explore new business opportunities with existing clients, keeping them updated on the companys offerings. Industry Knowledge and Shipping Terms: Utilize strong knowledge of shipping terms related to both export and import to facilitate smooth communication and transactions with clients. Stay updated on industry trends and customer needs. Key Skills & Qualifications: Communication Skills: Excellent communication skills to effectively engage with clients and internal teams. Freight Forwarding Experience (Preferred): Background in freight forwarding is preferred to understand industry-specific challenges and processes. Negotiation and Convincing Skills: Strong ability to convince and influence clients, ensuring successful negotiations and business closures. Crisis Management: Ability to handle critical situations with clients, providing solutions and maintaining positive relationships under pressure. Strong Shipping Knowledge: In-depth understanding of both export and import shipping terms, ensuring clarity in discussions and negotiations with clients.