Job Description

About The Role : Job Role & Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ Function Name Quality Education: Graduate in any stream Green Belt/ Black belt certified Required Experience 5+ years of work experience Total work experience of 5 years or more (after Graduation in any discipline) Relevant / industry work experience of 3 years or more Maximum experience should not exceed 8 years. Hands on experience of mentoring and doing Green Belt /Black Belt Six Sigma Project Experienced in managing multiple project teams simultaneously Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Senior Service Manager( Certified Black Belt- Business Excellence(Quality) The Ops & Quality Sr. Service Manager supports aligned BU business partners in effectively managing and improving operational performance & in meeting their productivity goals through a culture of continuous improvement. High Level Responsibility area Facilitates / Leads improvement projects based on Lean / Six Sigma methodology. Provides analytics support to Business Leaders both onshore and offshore. Drives a continuous improvement culture Manages the innovation/ idea generation platform MERCURI Facilitates Process Improvement trainings Supports the business with Quality/Operational excellence initiatives.