Job Description

What you’ll be doing: Creates, develops, plans, writes, and edits operational, instructional, maintenance, or test procedures for paper, multimedia, or web-based publication. Conducts interviews with various users and technical/engineering/product staff to gather data for documentation. Interfaces with functional organizations to develop content for the procedures. Researches and converts technical information into manual and/or web-based documents for non-technical and technical users. Conducts review meetings and discussions independently with engineering and technical staff. Follows documentation best practices, formats and templates. Learns new software, tools and techniques for high quality documentation. Produces products that conform to the company documentation and quality assurance standards. Recommends formats responsive to technical and customer requirements. Strives to develop and maintain high technical skills. Participates in technical activities to maintain technical skills on the assigned product, supports and participants in training, install, upgrades, tool builds, troubleshooting or any other activity assigned from time to time. Supports the field, install, product support or manufacturing or other technical functions and extends his expertise where needed. If assigned, maintains the assigned tools or equipment in best possible conditions all the time and performs regular health checks and upgrades. What we seek in you: Bachelor’s Degree in Technical Writing, English, Journalism, Computer Science, or commensurate level of professional experience. 6-10 years in software writing field writing for a software product HTML markup experience Strong experience with MediaWiki, Jira, Confluence Experience working in a software product company Experience writing Release Notes for an enterprise grade software Life at Next: Our purpose is to find ways to help our customers transform their possibilities into a reality. To help our customers build their future and achieve ambitious goals, we believe in a culture that embodies speed, curiosity, adaptability, continuous learning and failing forward. We have a flat and dynamic organizational structure with hands-on approach to leadership that drives outcome and growth. Perks of working with us: Objectives are set to help you align and contribute to the mission Ample opportunities for interacting with customers, product managers and the leadership You will self-asses your progress while managers will guide you through continuous feedforward. Leverage and build strong connections across communities of interests Pick your Mentor to help you navigate the present and drive your future Continuous learning and upskilling through Nexversity Flexibility to move across functions, skills and technologies Hybrid work mode to drive balance Family health insurance to keep your spouse, children and parents safe Accelerated career paths to realize your aspirations Who we are? TVS Next is the trusted digital technology consulting partner for our customers. Our people-first approach, combined with the strength of our processes, helps accelerate our customer's digital journeys. TVS Next is a subsidiary of Sundram Fasteners (SUNDRMFAST.NS), a leading engineering company headquartered in India. Join our passionate team and reimagine the future with us! Show more Show less