Job Description

Role & responsibilities Acceptance of vehicle from Customers • Cross check the Inventory and update • Inform the customer about vehicle receipt. • Conduct Road test with Customers. • Capture Complaints and Open Job Card. • Inform the Estimated amount to customer and obtain Job approval. • Inform additional Job and obtain approval. • Inform the Supervisor about the Complaints and observation • Coordinate with supervisor. • Provide an in time feedback to customer. • Obtain any additional approval required from customer. • Maintain Promised Time delivery. • Capture additional value added Services. • Ensure and Monitor the quality delivery. • Conduct road test if it is required. • Ensure Washing Quality. • Ensure the Inventory • Do Job card Closing and inform the customer about bill amount. • Be on Delivery bay and Deliver the vehicles to Customer. • Ensure 3 rd day PSF.