Service Delivery Coordinator

0 - 1 years

1.5 - 2.0 Lacs P.A.

Noida

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Service DeliveryEscalation ManagementTicketing ToolsSLASLA Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Service Delivery Coordinator manages service requests and incidents ensures timely resolution, routes tickets to appropriate teams, monitors SLAs, and improves customer satisfaction. They escalate issues, and experiences in the ticket tool.

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