Posted:3 months ago| Platform:
Work from Office
Full Time
Knowledge & identification of Air-conditioning (VRF and Ductable) Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT Daily review of pending complaints Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target Arranging to send defective material back Raising warranty claims wherever applicable Submission of offers for NON AMC i.e Spares & R&S as per company guidelines and policies and booking and billing the orders.
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