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2 - 5 years
4.0 - 6.0 Lacs P.A.
Navi Mumbai, Thane, Mumbai (All Areas)
Posted:2 months ago| Platform: 
Work from Office
Full Time
Provide resolutions on IT enquiries, meeting or exceeding customer expectations & providing accurate resolutions & responses. Customer facing first point of connection with IT & perform first level technical support to all Users & Clients. Required Candidate profile Min 2 years exp in Service Desk. Exp in Escalation of Major IT Incidents, AD user record currency, network Share access. Monitoring of the Service Desk queue, ensuring all tickets are dealt in Time.
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