Service Desk Engineer || Jaipur

2 - 5 years

0.5 - 2.75 Lacs P.A.

Jaipur

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Service Deskservice help deskProblem ManagementIncident ManagementChange ManagementService RequestIT Service DeskKnowledge ManagementTechnical HelpdeskTechnical Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: IT Service Desk Support Location: Mansarovar, Jaipur Experience: 2+ Years Shift Timing: Rotational Shift Job Summary: We are looking for an IT Service Desk Support Specialist to help solve technical issues, manage service requests, and improve IT services. You will support users and ensure smooth IT operations. Key Responsibilities: Incident & Problem Management: Solve technical problems and escalate when needed. Service Requests: Process and fulfill IT service requests. Change Management: Help manage IT changes with minimal disruption. Support & Knowledge Management: Provide support and maintain a knowledge base of common issues. Continuous Improvement: Suggest ways to improve IT services. Qualifications: 2+ years of experience in IT support or service desk roles. Bachelors degree in a related field (preferred). CompTIA A+ or similar certification. Experience with IT support tools. Strong communication and problem-solving skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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