Service Engineer

Job Description

Job Description for Service Engineer: Responsible for the daily checking and updating status of system received for repairing. To check the systems, send service report and do the PCB level repairing of the systems. Technical support to internal team and also to the customers. Daily follow up for the submitted offers for the repairing with sales team. To work in co-ordination with sales, order processing, stores team. To attend customer calls for failure, service calls in timely manner. To make warranty claims. To do site visits for installation, commissioning, system failure analysis. To prepare and make ready systems by checking, configuration of new systems for new orders. Online updating the modification files for the changed configuration. Upkeeping the new and old system software configurations and also the backup. Visit and study the customer requirement, machines, understand technical requirements, various controls of the machine, Training the customer operators, conduct service trainings at site, exhibition participation. You will report on daily basis to the Service Manager. Travelling all over India. Required qualifications: Graduate in Engineering in Electrical / Electronics / E & TC / Mechatronix. 2 to 4 year experience in table repairing, site repairing, installation & commissioning activities. Must have knowledge about the Electronics/Electrical circuit diagrams, terminology. Experience and knowledge in material handling equipment field will be added advantage. Must have knowledge and hands on experience on PCB level repairing. Strong oral, verbal and written skills. Proficient in English, Hindi, Marathi languages. Advance computer skills in email, word, powerpoint, excel, ERP systems. Preferred Male candidate as it requires all over India travelling, site visits etc. Office Location: Pune.