Service Engineer - HVAC & EPC Project Industry.

1 - 3 years

3.0 - 3.5 Lacs P.A.

Visakhapatnam, Pune, Ahmedabad

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Supporting field teamTimely closing of field complaintsAfter Sales ServiceService EngineerQuotationComplaint HandlingCustomer Satisfaction IndexService Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Monitoring and tracking the daily activity of service engineer. Data updating (Customers /Products/OEMs/Vendors/Suppliers). Timely closing of field complaints/Scheduled visits. Quotations/ proposals– Sending and following up. Required Candidate profile Supporting field team in collecting the appreciation letters /testimonials etc. Tracking and keeping record of customer escalations, engineer response time etc. Internal Service Reviews.

Human Resources Services
Wakad Maharashtra

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