Job Description

MAIN RESPONSIBILITIES: Generate AMC, Calibration, Spares & upgrade orders. Installation & commissioning of Testing Machines. Attend & resolve all complaints ( wty & out of wty ) on time. Ensure all machines under contract are calibrated with relevant standards and procedures with in scheduled time Trouble shooting of the electronic problems at it's component level Ensure all NABL related activities are followed & completed on time. Perform Annual Maintenance contract of the testing machines Maintain records for Procedures/Documentation/Field Activity Reports. Ensure customer queries, complaints, billing, payment and service requests are resolved on time. Building long time successful relationships with the key customers. Collaborate with BS team for spare parts & supply to maintain less breakdown time. COMPETENCIES REQUIRED: l Must have the ability to grasp technical aspects of the products. l Problem Solving & Decision making • l Execution Excellence • l Interpersonal Relationships l Should be good planner & organizer.