Service Now Developer

Job Description

Job Title: ServiceNow Developer Location: Remote Experience: 6+ years Job Type: Full-Time About the Role: We are seeking a skilled ServiceNow Developer with 4 years of hands-on experience to design, develop, and implement ServiceNow solutions aligned with business requirements. The ideal candidate will have strong technical knowledge of ServiceNow modules, excellent problem-solving skills, and the ability to work both independently and collaboratively in a fast-paced environment. Key Responsibilities: Develop, configure, and customize ServiceNow applications and services. Design and implement solutions within ServiceNow based on business needs. Create and manage workflows, business rules, UI policies, UI actions, and client scripts. Develop and maintain integrations between ServiceNow and other systems (REST, SOAP, etc.). Implement ITSM modules (Incident, Problem, Change, Asset, CMDB, Knowledge, Service Catalog). Participate in the full software development life cycle (SDLC): requirement analysis, design, coding, testing, and deployment. Troubleshoot technical issues, perform root cause analysis, and implement corrective actions. Provide support, training, and documentation to internal teams and users. Ensure system stability and performance through proactive monitoring and optimization. Stay updated with new ServiceNow features and best practices. Required Skills and Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 6+ years of experience in ServiceNow development and administration. Strong expertise in ServiceNow core applications: Incident, Problem, Change, CMDB, Knowledge, Service Catalog. Experience with scripting in ServiceNow (Business Rules, Client Scripts, UI Policies, Script Includes). Hands-on experience with ServiceNow integrations using REST, SOAP, MID Server, etc. Knowledge of ServiceNow Discovery, Service Mapping, and Orchestration (preferred). ServiceNow certifications like CSA (Certified System Administrator) or CIS (Certified Implementation Specialist) are a plus. Good understanding of ITIL processes and methodologies. Excellent problem-solving, communication, and teamwork skills. Nice to Have: Experience with Scoped Applications development. Familiarity with Agile/Scrum methodologies. Exposure to Performance Analytics and Reporting. Show more Show less