Job Openings for Multiple locationsExp: 3+ yearsJob Location: Chandigarh, Kochi, LucknowDepartment: ServicesJD: Incumbent for the position should be service-oriented professional with 2+ years of experience as key personnel from a support services domain to provide customer support to sites assigned for door installation and maintenance service to our customers. The aspirant is expected to work towards ensuring quality service, installation to improving equipment safety and performance as well as promoting constant and proactive support, maintenance and service. Escalate issues timely without any lag at his end. KEY DUTIES & RESPONSIBILITIES (Primary duties) • Aspirant will be SPOC to all teams working at site assigned providing support, guidance, training in line with company expectations without any compromise on product quality. • Incumbent should be able to support team at sites responsible for installation, service, maintenance works on customer sites assigned. • Incumbent should be able to read manuals, drawings and troubleshoot the problems at site pertaining to the product installed and should be able to escalate to next level in the region if he is unable to resolve the issue. • Aspirants job would entail coordination with vendors, service providers and site teams and be proactive at site allocated and report regularly on daily, weekly along with MIS reports as desired at the region. • Incumbent should be open to continuously upgrade his knowledge of self and team with him through reading manuals & interacting with technical team and seniors and be abreast with client needs. Interested candidates can send their updated resume to bhavani.k@shaktihormann.com

JOB SUMMARY (Brief about the existence of the position) Incumbent for the position should be service-oriented professional with 2-3 years of experience as key personnel from a support services domain to provide customer support to sites assigned for door installation and maintenance service to our customers.The aspirant is expected to work towards ensuring quality service, installation to improving equipment safety and performance as well as promoting constant and proactive support, maintenance and service. Escalate issues timely without any lag at his end. KEY DUTIES & RESPONSIBILITIES(Primary duties) Aspirant will be SPOC to all teams working at site assigned providing support, guidance, training in line with company expectations without any compromise on product quality.Incumbent should be able to support team at sites responsible for installation, service, maintenance works on customer sites assigned.Incumbent should be able to read manuals, drawings and troubleshoot the problems at site pertaining to the product installed and should be able to escalate to next level in the region if he is unable to resolve the issue. Aspirants job would entail coordination with vendors, service providers and site teams and be proactive at site allocated and report regularly on daily, weekly along with MIS reports as desired at the region.Incumbent should be open to continuously upgrade his knowledge of self and team with him through reading manuals & interacting with technical team and seniors and be abreast with client needs. ADDITIONAL RESPONSIBILITIES(Apart from regular activities ) Ability to handle customer queries at site/region assigned on the technical issues from time to time. CAREER OPPORTUNITIES/ GROWTH Will have opportunity to be part of SHPL on regular rolls. FUNCTIONAL COMPETENCIES( Key skills requires) Candidate must have 2-3 Years of experience in similar experience in a service domain handling a technical job with knowledge of Electronic devices which work automatically (preferably servicing of industrial doors, Stabilizers / UPS or other electronic / automated industry).Incumbent worked in an Installation & Services department in customer support area with a strong service potential will be preferred. Willing to stay at near site assigned and travel within varied sites allocated for servicing the customers.Proficiency in MS office i.e. Word, PowerPoint and Excel. BEHAVIOURAL COMPETENCIES Ability to work independently with minimal supervisionWilling to work hands onAbility to handle work pressureProactiveTeam Player Good communication Skills (written / verbal)Good at Managing teams and get work movingSelf Initiative & good at decision makingLead a team and train them.Open for travelling to various sites/Project locations assigned pan India on need basis from time to time. EXPERIENCE & INDUSTRY:: (Total yrs of experience)Incumbent should be having 2-3 years of experience as key service personnel from a services domain who has worked in client servicing for large infrastructure clients at varied project sites in large Project or customer support domain or from a door industry in sales services, Elevator industry or UPS / Stabilizer field service or automation panels and other automation devices industry. Preference would be given for Engineers with Mechanical / Civil Electrical / Electronic background.

JOB DESCRIPTION JOB TITLE: JUNIOR EXECUTIVE - HR DEPARTMENT: HUMAN RESOURCES JOB SUMMARY (Brief about the existence of the position) Incumbent should be having 0-3 years of experience in HR in Talent Acquisition & Management, Travel coordination for interview candidates & new joinees, Onboarding the talent and HR Activities i.e. L&D, Employee Engagement and other activities assigned as per the needs of Organization from time to time. KEY DUTIES & RESPONSIBILITIES (Primary duties) Incumbent should be able to coordinate the Talent acquisition, Management from coordination of requirements through job portals, social networking sites and references.Ability to maintain active database of the resume viz Sales, Sales Coordination, Marketing & other requirements of SHPL from time to time.Incumbent must be able to handle new joinees on boarding, check & verify documentation, Employee Confirmation details to be informed to payroll.Incumbent should be able to maintain talent management tracker on the offer, joined, and TAT for the Talent Acquisition.Ability to handle the travel coordination & follow up on pending payments for the Interview Reimbursement & Managing needs for the HR Team.Coordination of interviews lined up with HO & Regions for SHPL from time to time.Coordinate L&D Activities for the corporate office in line with the training planned as and when required.Able to maintain the SHPL Referral Reward Schemes documentation & follow up on the payments as per policy.Able to coordinate and deal with Administration for arrangements like Stationery for training programmes, travel reimbursements to candidates and clearing the invoices due for payment and follow-up for payments etc. ADDITIONAL RESPONSIBILITIES (Apart from regular activities ) Incumbent should be able to handle internal customer queries and should be able to take escalate to the next level for the queries to be resolved. CAREER OPPORTUNITIES/ GROWTH Executive FUNCTIONAL COMPETENCIES ( Key skills requires) Incumbent should have hands on experience in Recruitment cycle, should be able to source manpower from various sources with minimal guidance.Incumbent would be an integral part of Talent Acquisition for SHPL , incumbent must be able to get into a HR Generalist role to look into the various tasks assigned from time to time.Should be able to handle travel co-ordination and cross functional coordination for smooth transition of work with no lax in the process. Able to coordinate and handle employee engagement activities of the organization.Knowledge of MS office (Word, Excel & PPT) and exposure to ERP Environment i.e. SAP / Oracle would be an added advantage.Incumbent must be a Post Graduate in Social Work or MBA with HR Specialization.Certification in Talent Acquisition and Management would be an added advantage.BEHAVIOURAL COMPETENCIES Excellent Communication Skills( Oral & Written)ProactiveSelf-Initiation Quick learner. Good Team playerAbility to work under pressureGood time Management Planning & Time Management SkillsCandidate should be hardworking, dedicated, soft spoken and smart enough to understand the organizational requirements and deliver.Negotiation SkillsCandidate should possess excellent interpersonal skills. AGE: below 30 YearsQUALIFICATION: MBA-HR / MHRM JOB LOCATION: PLANT GAGILLAPUR/ HYDERABAD HO

Role & responsibilities : 1.Handling Customer Calls through Voice and Mails 2.Maintaining MIS Reports 3.Good Knowledge with MS-Excel

Job Openings for Multiple Positions.Job Location: Delhi & ChennaiJob Position 1: Industrial Sales Selling Industrial doors (ID) to warehouses, manufacturing units and transportation sector like Airports, Metro, etc.Aspirants who have worked in specification & technical sales of varied doors or similar line of activity would be preferred.Involves Business Development including Project selling in Industrial equipment.To communicate with decision makers to bring profitable business to the organization. KEY DUTIES & RESPONSIBILITIES(Primary duties) Meet Organisations / Projects for product presentation and specificationGenerate enquiries & send for offer generation in prescribed format. Receive offer, check for correctness and forward to client.Follow up with client on submitted offers, negotiate and close the order in line with company policies.Check received orders for correctness; ask for amendments if any from client.To provide the correct data to coordination / technical team for receiving drawings if any. Take sign off from client on drawings and final offer made.Prepare Job cards, in line with offer / PO received and send to coordination along with Work order and all necessary documents.To collect payments / forms as per terms and conditions accepted. Provide clearance for dispatch.Inform services team on date of installation. Provide contact details for them to contact client. Similarly inform client the contact person for installation / service.Provide necessary reports and information as required by management from time to time.Develop new customers / area & manage existing customersVisit project site to get first hand feel of the site conditionsProvide necessary help and support to team members from other verticals and take support in turn from them to get business.Job Position 2: Project Sales Selling Building materials or Doors i.e., Hollow Metal Doors(HMD)/ Industrial doors (ID) and Glazed Doors. Aspirants who have worked in specification & technical sales of varied doors or similar line of activity would be preferred.Involves Business Development including Project selling in Industrial equipments/ buildingmaterials viz., Fire rated doors, UPVC doors & windows, Boards, Facades, Aluminium Composite Panels, Glass and Architectural glazing system, aluminum cladding, wires, cables, etc.To communicate with decision makers to bring profitable business to the organization. KEY DUTIES & RESPONSIBILITIES Meet architects / consultants for product presentation and specificationGenerate enquiries & send for offer generation in prescribed format. Receive offer, check for correctness and forward to client.Follow up with client on submitted offers, negotiate and close the order in line with company policies.Check received orders for correctness; ask for amendments if any from client.To provide the correct data to coordination / technical team for receiving drawings if any. Take sign off from client on drawings and final offer made.Prepare Job cards, in line with offer / PO received and send to coordination along with Work order and all necessary documents.To collect payments / forms as per terms and conditions accepted. Provide clearance for dispatch.Inform services team on date of installation. Provide contact details for them to contact client. Similarly inform client the contact person for installation / service.Provide necessary reports and information as required by management from time to time.Develop new customers / area & manage existing customersVisit project site to get first hand feel of the site conditionsShould be willing to manage product mix of residential, industrial & commercial doors.Provide necessary help and support to team members from other verticals.Interested candidates can send their updated resume to bhavani.k@shaktihormann.com