Job Description

Looking for Shift Manager/ Assistant Outlet Manager/ Outlet Manager Interview Schedule on - 26th May & 27th May 2025 Working location - Ground Floor, Shop, 18/503, Kunjpura Rd, Old Char Chaman, Dyal Singh Colony, Karnal, Haryana 132001 Company Profile: Theobroma means 'Food of the Gods' in Greek, befitting our exclusive and indulgent offerings, including brownies, cakes, desserts, chocolates, breads, and savories. From our humble beginnings in 2004, when the first Theobroma pastry store opened its doors at the iconic Cusrow Baug at Colaba Causeway (Mumbai), we've grown to become a Pan-India chain of patisseries with stores in over 20 cities. Our mission is to spread happiness by serving smiles on a plate, and this journey continues as we open Theobroma patisseries across the country. JOB DESCRIPTION: To conduct the briefs of the team members at the commencement of the shift Open or close the restaurant (when responsible for the first or last shift) To check the table set up, cleanliness, AC temperature at the commencement of Shift To supervise and guide the team members in performing their work Delegate tasks to restaurant staff and supervise their performance Manage dining reservations Maintain a fully stocked inventory and order food supplies, as needed To promote and upsell the special menus and services Arrange to have shifts covered (e.g. when employees take time off) Help staff resolve on-the-job challenges Track daily costs and revenues Balance the cash register at the end of the shift Coordinate with suppliers as they deliver food product orders Ensure client satisfaction and gracefully handle any complaints To check the restaurant set up at the commencement of the shift To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements, etc To approve the stores' requisitions of the various items required at a restaurant Inform the next Shift Manager about pending tasks Report maintenance and training needs. To plan and prepare the action plan for handling busy operations time To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To comply with all health and safety regulations To maintain the logbook and to make necessary entries for further prompt action ADMINISTRATIVE JOB DESCRIPTION: To approve leaves of the team members To prepare the duty roster of the team members of a restaurant To conduct the training for team members as per the training calendar