Shift Manager

Job Description

*Job Title: * SPA Manager – Airport Spa *Location: * Mumbai Airport *Job Description: * We are looking for a dynamic and experienced *SPA Manager* to lead our premium spa operations at the airport. The ideal candidate is bold, charismatic, and presentable, with a proven background in *business development* and *center management*. They should be comfortable approaching travellers, striking up conversations, and persuading them to indulge in a rejuvenating spa session before their flight. *Key Responsibilities: * - Actively engage with airport passengers, inviting them to enjoy spa services. - Promote spa offerings through effective communication and persuasive techniques. - Manage daily operations, ensuring smooth workflow and exceptional customer experiences. - Develop and execute strategies to increase footfall and drive business growth. - Lead and motivate the team to achieve performance targets. - Maintain a professional appearance by adhering to the spa’s uniform guidelines. - Ensure compliance with all airport and spa policies. - As a responsible for cash, Bills appointments, handling daily operations. *Desired Candidate Profile: * - *Bold Personality: * Confident in striking up conversations with strangers and handling objections gracefully. - *Experience: * At least 2 years in business development and center management. - *Excellent Communication Skills: * Ability to articulate the value of services clearly and persuasively. - *Presentable Appearance: * Polished and professional to represent the spa’s premium image. - *Uniform Compliance: * Willingness to wear the designated uniform with pride. - *Sales-Driven: * Proven track record of achieving sales and operational targets. - *Customer-Centric: * Friendly, approachable, and attentive to guest needs. *Why Join Us? * - Be part of a dynamic, high-energy environment at a major travel hub. - Interact with a global clientele and showcase your leadership skills. - Competitive salary with attractive performance incentives. If you have the passion, experience, and charisma to make every traveller’s journey relaxing and memorable, we’d love to hear from you! Show more Show less