Shiv Nadar Institution of Eminence is inviting applications from experienced admission counselors. Primary responsibility is to provide guidance and support to students and their families in navigating educational pathways and making informed decisions about their academic and career goals. Counsellor will engage in providing information regarding educational programs, financial aid options, admissions processes, campus visits, etc. through inbound and outbound calls to prospective students.Roles & ResponsibilitiesWork hand in hand with different stakeholders to maintain a smooth flow of the student acquisition process.Answer incoming calls from prospective students, parents, or guardians seeking information about educational programs, admission requirements, and financial aid options.Initiate outbound calls to follow up with prospective students who have expressed interest in Shiv Nadar University or have initiated the application process.Provide accurate and detailed information about available courses, degree programs, tuition fees, scholarships, and application deadlines.Address concerns, clarify doubts, and offer solutions to ensure a positive experience for each caller.Guide prospective students through the initial steps of the enrollment process, including filling out applications and submitting required documents.Assist students in completing their applications, scheduling campus visits, and handling Walkins, and online interactions.Systematically maintain student data at every stage and follow through the process.Coordinate with different stakeholders internally and facilitate query resolution for Students and their families.Desired Candidate ProfileMinimum 4 Years of ExperienceQualification Graduate/Postgraduate in any stream. MBA is an added advantageProficient in Spoken and written English, Customer Relationship Management Ability to work under pressure and perform to achieve given targets.Good MS Office skills, presentation skills and working experience on any admission CRM will be an edge.Confident, multi-tasking, self-starter, presentable and outspokenOpen to travel occasionally for outreach activities

Shiv Nadar Institution of Eminence is inviting applications from experienced admission counselors. Primary responsibility is to provide guidance and support to students and their families in navigating educational pathways and making informed decisions about their academic and career goals. Counsellor will engage in providing information regarding educational programs, financial aid options, admissions processes, campus visits, etc. through inbound and outbound calls to prospective students.Roles & ResponsibilitiesWork hand in hand with different stakeholders to maintain a smooth flow of the student acquisition process.Answer incoming calls from prospective students, parents, or guardians seeking information about educational programs, admission requirements, and financial aid options.Initiate outbound calls to follow up with prospective students who have expressed interest in Shiv Nadar University or have initiated the application process.Provide accurate and detailed information about available courses, degree programs, tuition fees, scholarships, and application deadlines.Address concerns, clarify doubts, and offer solutions to ensure a positive experience for each caller.Guide prospective students through the initial steps of the enrollment process, including filling out applications and submitting required documents.Assist students in completing their applications, scheduling campus visits, and handling Walkins, and online interactions.Systematically maintain student data at every stage and follow through the process.Coordinate with different stakeholders internally and facilitate query resolution for Students and their families.Desired Candidate ProfileMinimum 4 Years of ExperienceQualification Graduate/Postgraduate in any stream. MBA is an added advantageProficient in Spoken and written English, Customer Relationship Management Ability to work under pressure and perform to achieve given targets.Good MS Office skills, presentation skills and working experience on any admission CRM will be an edge.Confident, multi-tasking, self-starter, presentable and outspokenOpen to travel occasionally for outreach activities

Key Responsibilities: Social Media Strategy & Execution:Develop and implement a robust social media strategy aligned with the universitys marketing and admissions goals.Focus on enhancing international visibility and engagement among prospective students, parents, and industry professionals.Identify key social platforms and emerging trends to maximize brand awareness and engagement.Ensure brand consistency across all social media channels through messaging, tone, and visuals. Content Creation & Management:Develop a content calendar to ensure timely and strategic execution of posts across Facebook, Instagram, Twitter, LinkedIn, YouTube, and other relevant platforms.Collaborate with internal departments, including faculty, students, and alumni, to generate authentic and high-quality content.Work with designers and media team to produce visually compelling graphics, reels, and testimonial videos.Repurpose long-form content into bite-sized social media-friendly formats.Optimize content for SEO and ensure social media posts are discoverable through effective keyword usage and hashtags. Analytics, Trend Monitoring & Performance Optimization:Monitor real-time social media trends and leverage them to create reactive content that drives conversations around the brand.Engage with prospective students, parents, and other stakeholders through interactive content and engagement.Respond promptly to inquiries and concerns, fostering a positive online community.Identify and collaborate with Student clubs, various student committee members, and university ambassadors to expand reach.Track and analyze key performance metrics (reach, engagement, impressions, click-through rates, etc.).Provide monthly reports with insights and recommendations for improvement.Benchmark against competitor universities to identify opportunities for differentiation.Talent Acquisition Specialist - Mr. Gaurav Bhandariwww.linkedin.com/in/gauravbhandari19