Shoppers Stop is one of the pioneers of modern retailing in India. Launched in 1991, Shoppers Stop was the first department store in the country that revolutionized the way modern India shopped. Today, with 81 stores across 37 cities and a growing online presence at www.shoppersstop.com, Shoppers Stop is one of India’s largest and most respected fashion retailers. We are the only Indian retailer with a distinct bridge-to-luxury positioning. Shoppers Stop offers more than 400 of the finest international and national brands across categories. International brands such as CK Jeans, Tommy Hilfiger, Gas, United Colors of Benetton, French Connection, Vero Moda, ONLY, Jack & Jones, Kenneth Cole etc. line our shelves. Moreover, we have exclusive and non-exclusive retail arrangements with a host of international brands such as Estée Lauder Group (Including Estée Laude, M.A.C, Clinique, Bobbi Brown), Spanish fashion brand Desigual, Bay Island and many more. Shoppers Stop also has a very strong private brand portfolio which, along with our array of exclusive brands, comprises almost 15% of the overall merchandise mix. These iconic private brands are - Stop, Kashish, Life, Haute Curry and Vettorio Fratini. To engage and delight our many loyal customers, Shoppers Stop has designed the award winning Loyalty Programme ‘First Citizen’. Shoppers Stop is the only Indian member of IGDS (Intercontinental Group of Departmental stores) along with 29 other International Department Stores from all over the world.
Not specified
INR 1.5 - 3.0 Lacs P.A.
Work from Office
Full Time
Visual Presentation of Store Standardization of visual presentation of Merchandise Placement of fixtures as per the planogram Technical Knowledge Planning a display calendar for the unit Creative Training on VM & Merchandise presentation to the retail staff. Communication Management of Signages for instore & also for brands Interpersonal Skills Monitoring & Controling Networking Commercial Awareness Responsible for Focal Points & Windows Conceptualising Design and Execution of Focal Points. Budgeting Ensuring focal Points as as per the planogram Negotiation Conceptualising and designing of storyboards for Windows in the Store Event Management Planning, Conceptualising design & executing VM for events. Liaison with marketing team for in store communication & events. Cost Management Cost monitoring for VM & ensuring spends are within budgets. Maintenance of Mannequins. Management of VM props & elements. Documentation of VM activities and budgets. Vendor Management Sourcing of Vendors for VM elements. Out sourcing VM design execution. Conducting Vendor Audits.
Not specified
INR 4.0 - 6.0 Lacs P.A.
Work from Office
Full Time
JOB DESCRIPTIONKey Deliverables:Achievement of Budgeted Plan: Works out action plans/tactics to match requirement.Competition mapping: Identifies parameters to track competition, build resources and databases of information on an ongoing basis by networking, Creates an index and updates itInventory Management: Does process mapping for movement of stocks from receiving bay to floor Initiates stock-takes as per the agreed and laid down procedure, Ensures effective displays with the objective of achieving greater number of stock turns, Plans for perpetual inventoryCustomer care/customer service: Ensures customers are guided to enable them to avail of value added services like gift-wrapping, alterations, exchanges & other conveniences, Sets up processes/initiates plans to build for moments of magic, avoid customer complaints & grievancesCustomer feedback: Sets up mechanism for recording of verbal complaints / suggestions, Ensures collation of data on customer complaints / suggestions and circulates it to relevant people, Ensures in service recovery within agreed time-line (72 hours), Ensures customers queries are addressed and complaints / grievances are resolved (I.e. moments of misery are converted into moments of magic)Manpower availability: Anticipates shifts in customer entry pattern and directs supervisors to schedule CCA availability accordinglyFloor presentation: Understands the Visual Merchandising plan and customer buying process and translates the VM plan to match local needs and as per stock availability, Communicates the above to supervisorsArrangement of stock in space allocated as per plan: Creates display plan of merchandise for his sections on the basis of underlying principles, Communicates the display plan and the underlying principles to the supervisors for the purpose of execution.Analysis and reporting: Analyze available data, identifies causes and suggests solutions, identifies all reports that need to be generated with frequency, schedules and identifies sources of information, Ensures compliance.Shrinkage control: Identifies most pilfered products and common methods of pilferage
Not specified
INR 3.5 - 4.75 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Department Manager will be Responsible for:Leadership and Team ManagementCustomer ServiceFloor ManagementOperation EfficiencyPreferred candidate profile Qualification: Any Graduate Experience: Atleat have 2-5 years of experience in retail as a managerial role.Perks and benefits Incentive Included
Not specified
INR 1.5 - 3.25 Lacs P.A.
Work from Office
Full Time
Visual Presentation of Store Standardization of visual presentation of Merchandise Placement of fixtures as per the planogram Technical Knowledge Planning a display calendar for the unit Creative Training on VM & Merchandise presentation to the retail staff. Communication Management of Signages for instore & also for brands Interpersonal Skills Monitoring & Controling Networking Commercial Awareness Responsible for Focal Points & Windows Conceptualising Design and Execution of Focal Points. Budgeting Ensuring focal Points as as per the planogram Negotiation Conceptualising and designing of storyboards for Windows in the Store Event Management Planning, Conceptualising design & executing VM for events. Liaison with marketing team for in store communication & events. Cost Management Cost monitoring for VM & ensuring spends are within budgets. Maintenance of Mannequins. Management of VM props & elements. Documentation of VM activities and budgets. Vendor Management Sourcing of Vendors for VM elements. Out sourcing VM design execution. Conducting Vendor Audits.
Not specified
INR 1.5 - 3.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Greet customers upon their arrivalDemonstrate proper use of makeup and skin care productsCross-sell beauty products, when appropriate (e.g. serums, body lotions and hair care products)Identify customer needs and recommend cosmetics and skin care products based on their preferencesHelp clients find products their looking for in our storeEnsure proper presentation of products on shelvesExplain to customers how to use products their interested in buyingAdvise customers on how to take care of their skinInform customers on prices and special offersReplenish stock as needed
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
INR 3.0 - 4.5 Lacs P.A.
Work from Office
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
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0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
Not specified
0.0 - 0.0 Lacs P.A.
On-site
Full Time
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