0.0 - 31.0 years
0.2 - 0.25 Lacs P.A.
Mulund West, Mumbai/Bombay
Posted:1 week ago| Platform:
Remote
Full Time
Key Focus Offer a higher quality Customer Experience by following Company policy and best practices Attend training sessions and be able to correctly position products to customers. Understand and present solutions to customers, using the Demo Units and Product videos in-store. Follow the guidance on all aspects of store operations and targets Achieve topline and GP targets as set for daily/weekly/monthly goals Be fully compliant with all store policies and practices Responsibilities Include: Sales, Merchandising, Training Achieve sales revenue and gross profit targets individually and for the store. Attend all internal and brand training programs Make the customer experience special for every product interaction. Handhold customer at every step from walk-in, to demo, to query handling, to additional product attaches, to invoicing and delivery/installation. Be aware of target achievements and share updates with the reporting manager Track customer requirements on CRM and follow through for closure Update reporting manager on any customer issues, product insights, competition offers Be fully aware of all products and affordability offers Follow daily merchandising checklists and check that it is as per the planogram Manage store POS when needed.
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