Job Description

Roles and Responsibilities: Managing and monitoring daily cafeteria activities, including but not limited to food and beverage service.Product offering and addressing queries related to Hunger Box product.Recognizing client needs and ensuring that they are met with the assistance of city/central staff.Escalation management: Managing escalations at the site level with the assistance of the operations team and ensuring that the escalations are resolved.Client management: Involves daily client meetings, reporting on changes made to guarantee a better user experience and foster client relationships.Manage food vendors skillfully to ensure they uphold the HungerBox policy and deliver the expected service standard. Qualifications: Bachelor's degree in business, operations management, IHM.1-2 years of experience in the food technology or delivery industry or hospitality.