Description It s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies and having fun along the way. We are looking for a Senior Software Engineer to join our SaaS Next-Gen Platform team located in Bangalore, reporting to the senior manager of Software Engineering. In this role, you will use the latest technology to deliver the core foundation for all Infoblox applications. You will also play a crucial role in designing and implementing cloud networking solutions and have the opportunity to work with the best of the technical and thought leadership team at Infoblox. You are the ideal candidate if you are a great collaborator, strategic thinker, operate independently, and are deadline and results-driven. What you ll do: Develop, design, and maintain cloud infrastructure components of Infoblox s Next Generation Platform Contribute to cloud infrastructure high availability, upgrades, and security Work closely with various cross-functional Product teams Stay up-to-date on key trends, especially in the area of cloud platforms and networking solutions Develop REST and gRPC APIs, as well as contribute to the overall API framework What you ll bring: 8+ years of experience in software development with proven experience as a Golang Engineer or in a similar software development role Excellent understanding of various cloud platforms, such as AWS, Azure, Google Cloud Platform, and others Good knowledge of networking on cloud platforms Skilled in cloud native technologies like Kubernetes, Docker, Helm, EFK logging, and Prometheus monitoring Experience with system architecture and design patterns Familiarity with web frameworks and libraries used in Golang development, such as Gin and Echo Knowledge of API design and development, including RESTful principles Understanding of concurrency patterns and experience with Goroutines and channels Experience in microservices development with containerization and orchestration technologies, such as Docker and Kubernetes Bachelor s degree in CS, CE or EE is required; master s degree preferred Certified Kubernetes Application Developer (CKAD) certification required What success looks like: After six months, you will Develop expertise in GoLang/Python Learn new skills related to cloud technologies Develop expertise in a microservices architecture Improve efficiency rate with completing projects After about a year, you will Make a significant contribution toward infrastructure Make a significant contribution toward design and new ideas Start leading and taking ownership of the feature/project Gain hands-on working experience and become an expert on Kubernetes and SaaS cloud platforms We ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including industry-best insurance benefits and generous paid time off to help you balance your life. We have a strong culture and live our values every day we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location Delicious and healthy snacks and beverages Electric vehicle charging stations A courtyard and amenities like an onsite gym, table tennis, pool table, play area, etc. Newly remodeled offices with state-of-the-art amenities Why Infoblox We ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it s like to be a Bloxer . We think you ll be excited to join our team. #LI-SB1 #LI-Hybrid

Description It s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine s Best Workplaces for 2020, Infoblox is the leader in cloud first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies and having fun along the way. We are looking for a Senior Product Manager Platform to join our Products team located in Bangalore and Pune, reporting to the senior director of Platform Product Management. In this role, you will work closely with all parts of the Infoblox organization including Customer Assurance, Customer Success, sales, Engineering, Marketing, Finance, and IT to ensure on time and successful delivery of Infoblox products and solutions. You will also become the domain expert and product strategy lead in cloud platform services enabling our networking and enterprise security product lines. This is an exceptional opportunity to join a growing, successful, and innovative organization. At Infoblox, you will be able to thrive in a unique work environment that emphasizes career growth, excellence, innovation, and collaboration. You are the ideal candidate if you are an excellent collaborator with strong attention to detail and analytical skills. What you ll do: Create roadmaps for our product experiences and features and align with peer product management teams to create cohesive experiences and strategies across customer personas and business lanes Drive and participate in user interviews with existing and prospective customers to learn about our customers needs and pain points Gather market insights and competitor analysis to develop product market fit and target key audiences Develop KPIs for customer personas to understand engagement and retention Drive product platform requirements while working closely with key stakeholders, including customers, Sales, Engineering, designers, and other Product Management leaders to ensure the delivery of an integrated experience Gather product requirements from internal and external stakeholders and create detailed epics and clear user stories with corresponding metrics and acceptance criteria Work closely with our Design and Engineering teams to drive agile and iterative product development, meet timelines, and launch window goals Define the processes and metrics by which we measure and judge successful outcomes and work with Engineering on methods for creating and measuring progress toward those outcomes Engage with customer facing teams to champion releases and guide future product direction Increase product adoption and customer value by promoting feature value internally and externally, execute rollout plans, optimize features through customer feedback, and measure outcomes for continuous improvement Act as a networking and security subject matter expert and drive teams to collaborate What you ll bring: 8+ years of experience as a product manager, with at least 2 years of experience in networking and security products preferred Solid knowledge of SaaS/cloud technologies Familiarity with one or more Hyperscalers such as AWS, Azure, or Google Cloud Proven ability to develop product roadmaps to deliver customer and business value across products and services Ability to craft clear, compelling recommendations supported by strong analysis and business logic, and articulate them to the organization to gain support for recommendations Demonstrated success in translating business strategy into product investments Experience with prioritization frameworks, road mapping, and requirements creation leveraging agile processes and tools Experience with customer centric and data driven insights creation, strategy definition, and experimentation Experience in user centered design, user research, and usability testing Bachelor s degree or higher in computer science or engineering What success looks like: After six months, you will Develop and maintain a deep understanding of our products, features, and functionalities Deliver compelling written product specifications, user stories, and scenarios that outline customer needs and product requirements Participate in a user centered design process Participate in the agile process driving requirements, planning, and execution Be fully engaged in the Product Management, Architecture, and Engineering teams After about a year, you will Participate as a key contributor to the roadmap and strategy definition of platform services Drive the creation and prioritization of product requirements across the Product team Serve as a subject matter expert on platform services Answer questions from Sales, services, and customers related to the platform We ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, and generous paid time off to help you balance your life. We have a strong culture and live our values every day we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location Delicious and healthy snacks and beverages Electric vehicle charging stations Outdoor amenities (onsite gym, table tennis, pool table, etc.) and courtyard Newly remodeled offices with state of the art amenities Awesome coworkers dedicated to supporting your success Why Infoblox We ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you re a software engineer, program manager, marketing manager, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it s like to be a Bloxer . We think you ll be excited to join our team. #LI SB1#LI Hybrid

Description It s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies and having fun along the way. We are looking for an Associate Manager, Enterprise Support to join our Support team in Trivandrum, reporting to the Manager of Enterprise Technical Support. In this role, you will lead a team of enterprise support engineers that are responsible for the 24/7 support and monitoring of our rapidly growing cloud platform, drive major incidents, work with cross-functional teams until resolution, and drive root cause analysis efforts. You re the ideal candidate if you are a strategic thinker who has hands-on experience in all functional areas, is driven to collaborate across teams, operates independently, and is driven by meeting deadlines and achieving results. What you ll do: Exceptional collaboration, social, and interpersonal skills Manage a group of support engineers and are responsible for their performance reviews and engagements. Manage and engage in escalations with engineering and customers. Manage communications and troubleshooting efforts for critical/global product incidents. Co-ordinate cross-functional meetings with Engineering/PM/Sales. Review QA test case scenarios and provide inputs. Define and outline technical trends Work with cross-functional departments on customer announcements Daily and Weekly Support/Engineering ticket review Review and prioritize supportability requirements. Work with SMEs and trainers to identify knowledge gaps and fixes(training / documentation / feedback) for those. Ability to identify opportunities for improvement and drive those plans to completion What you ll bring: 3-5 years in hands-on team lead or management experience. Experience managing a monitoring environment, preferably for a SaaS based product. Basic understanding of Cloud-native architecture, Kubernetes, CI/CD tools Basic understanding of Cloud monitoring and hands-on experience with monitoring tools like NewRelic, Sysdig, and Thousand eyes Experience in systems administration or technical operations Hands-on experience maintaining and troubleshooting Linux/UNIX servers in a production environment Exceptional collaboration, social, and interpersonal skills Ability to remain calm and collected in stressful situations, such as a major service outage Ability to take quick decisions during major Incidents and communicate with quality. Ability to look at things in a detailed manner. Ability to identify opportunities for improvement and drive those plans to completion Comfort working in a dynamic environment with a highly technical team Demonstrated attention to detail, follow-through, and ability to prioritize quickly What success looks like: After the first six months, you will Understand the current Infoblox SaaS infrastructure (cloud-native) Be aware of the monitoring tools and the significance of each monitor Follow the incident management process Start leading incidents based on what you ve learned and the processes that are in place After about a year, you will Be a role model on the team and help to develop the talent Identify trends in terms of product and operations and implement plans to improve We ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox We ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it s like to be a Bloxer . We think you ll be excited to join our team.

Description It s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies and having fun along the way. Infoblox is seeking a Senior Escalation Enterprise Technical Support Engineer to join our Support Operations team in Bangalore / Trivandrum , reporting to the senior manager of Technical Support. In this role, you will provide technical assistance to our customers, which involves responding to customer inquiries via phone, email, and web, diagnosing/analysing problems, and providing workarounds to customers. The Infoblox environment includes networking and technologies such as DNS, DHCP, security, and cloud. In addition to comprehensive protocol and product training, you will participate in online training and continuing education programs by the our training team. You are the ideal candidate if you have excellent troubleshooting skills and exceptional communication skills. What you ll do: Provide remote technical support for Infoblox customers and partners and provide solutions and workarounds Recommend new and existing solutions, which involve enhancing application/systems functionality, features, and defect repair Troubleshoot in the lab to recreate scenarios, analyse logs, and participate in web-based remote sessions with customers Act as the escalation point to support engineers for SaaS cases Conquer visibility on critical customer issues and manage your way to successful completion Handle cases under the Customer Assurance Program (CAP), if required Adhere to internal processes to meet SLAs and SLOs for support tickets Communicate with the engineering team on potential defects and manage escalated issues with Engineering Attend engineering meetings to suggest product improvements or suggestions with the help of use cases Understand customer pain points and help drive escalations by coordinating between Product Management, Support groups, and other teams Guide other engineers on advanced troubleshooting, debugging, and case management skills Assist in developing training programs and provide TOIs as required As a 24x7x365 organization, shifts, work on holidays and on-call responsibilities may be required What you ll bring: 4+ years of experience working in an enterprise technical support role Excellent knowledge of networking fundamentals OSI & TCP/IP model Good knowledge in layer 2 & 3 device/protocol knowledge Proficient knowledge of DNS and DHCP protocols and configuration Excellent knowledge of AWS, SaaS, PaaS, IaaS, microservices, and related technologies such as Docker and Kubernetes Solid knowledge of Python and Shell Excellent knowledge of Unix/Linux and Microsoft Windows operating systems Knowledge of JIRA, Salesforce CRM is a plus Experience in enterprise and service provider networks Exceptional communication skills, both oral and written, coupled with excellent listening skills Solid technical aptitude with a desire for continuous learning and improvement Knowledge of tools such as Chef and Ansible preferred Bachelor s degree or relevant experience is required What success looks like: After six months, you will Perform in shift roles like bullpen, standby, and weekend shifts Work with Engineering to resolve customer issues Handle outage calls After about a year, you will Handle all product-related issues Deliver TOI on existing and new features Work on becoming a features expert We ve got you covered Our holistic benefits package includes coverage of your health, wealth, and wellness as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox We ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it s like to be a Bloxer . We think you ll be excited to join our team.

Description It s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies and having fun along the way. Infoblox is seeking a Global TA Coordinator (contractual) to join our Global People Places Team in Bangalore, reporting to the manager, Talent Acquisition Operations. In this role, you will support global recruitment and onboarding efforts, present new hire orientation, be the go-to person for further hire questions, and assist with Talent Acquisition and Operations projects and programs. You re the ideal candidate if you have experience working closely with recruiters, candidates, new hires, and internal stakeholders to build strong, efficient recruitment and onboarding experiences. You will use data to drive people and culture strategies, are organized, detail-oriented, and have a passion for process improvement. What you ll do: Build strong working relationships with recruiters, hiring managers, and candidates across multiple time zones Schedule interviews, communicate interview details, and host onsite interviews Prepare and send out candidate offer letters using our applicant tracking system and electronic document system Onboard new hires using our human capital management system and track required pre-hire task completion Host and present new hire orientation on a weekly, ongoing basis Create and distribute resumes and interview schedules to interview teams Coordinate candidate travel Manage expense reimbursement for candidates Participate in various recruiting projects on an as-needed basis Provide general administrative support to the Talent Acquisition and Operations teams Adhere to the highest degree of professionalism and strict confidentiality in matters that require discretion What you ll bring: 2 to 4 years of interview coordination experience for EMEA or APJ and India regions Interest in continuous improvement to help drive and implement process changes Strong attention to detail to catch even the smallest errors Outstanding credibility with demonstrated ability to inspire trust throughout the organization Excellent written, verbal, and presentation communication skills A roll-up your sleeves attitude to get the tactical tasks done Impeccable integrity, including sound judgment and professionalism, as well as a forthright approach and willingness to give and receive open and candid feedback to improve leadership and ensure business success Excellent technology skills: Microsoft Google Apps, ORC, and Jobvite knowledge a plus Ability to build credible relationships with all stakeholders Ability to operate in a positive, helpful, and proactive manner A bachelor s in business administration / Human Resources is strongly preferred What success looks like: In the first six months, you will Develop strong business relationships with the critical stakeholders in Bangalore, EMEA, and APJ Successfully support candidate scheduling needs across multiple time zones Learn and independently take on offer processing, new hire onboarding, and taking new hires through orientation on Day 1 Collaborate on various ad-hoc projects After the first year, you will Be the subject matter expert in all candidate scheduling matters, offer processing, new hire onboarding, and taking new hires through orientation on Day 1 Led multiple Talent Acquisition and Operation team programs and projects Train new team members on processes and procedures Assist cross-functional teams with various audits and reports Note: This is a contractual role initially for 1 year, extension/conversion to contract is subject to business requirement and individual performance during the existing contract. #LI-SB1 #LI-Hybrid