SOC Analyst

Job Description

This role is part of NCRs Global Information Incident Response Team This team is responsible for developing and implementing NCRs corporate information security program The primary goal of the program is to protect the confidentiality, integrity, and availability of information resources Key information security functions and activities include architecture and design for NCR information security controls, developing and enforcing policies and standards, security awareness training, risk management, assessment, and testing, monitoring and metrics, incident management, and threat and vulnerability management The Information Security Engineer I shall be responsible for the day-to-day activities required to respond for both routine and high severity incidents and vulnerabilities identified The Information Security Engineer I shall work in a collaborative manner with incident responders, key incident management team members, management, and other stakeholders to ensure security incidents are contained, eradicated, remediated and after-action review is held according to corporate policy The Information Security Engineer I shall work in a collaborative manner with vulnerability coordinators and remediation team to make sure the vulnerabilities are remediated with patching and compensating controls Information Security Engineer I will work with stakeholders and team members to assist with improving incident response processes that are aligned with the mission of the office of the CISO This position includes on-call/after hour support Key Responsibilities As an active member of the team, monitor and process response for security events on a 24x7 basis. Regular day shift, on-call off shift rotation. Coordinate Postmortem exercises post incidents with a focus to identify deficiencies requiring additional attention. Respond, triage, and escalate security incidents as necessary. Respond, triage, and escalate vulnerabilities as necessary. Coordinate remediation activities for Zero days/High Severity vulnerabilities. Leverage automation and orchestration solutions to automate repetitive tasks. Work alongside other security team members to hunt for and identify security issues generated from the network, including third-party relationships. Coordinate incident response activities across multiple independently managed environments and security teams. Leverage knowledge in multiple security disciplines, such as Windows, Unix, Linux, data loss prevention (DLP), endpoint controls, Public Cloud, and networking, to offer global solutions for a complex heterogeneous environment. Utilize multiple security/threat intelligence tools and resources to understand threats. Analyze and respond to minor and major incidents, reported SPAM and Phishing e-mails. Partner with the detection engineering team to improve tool usage and workflow, as well as with the advanced threats and assessment team to mature monitoring and response capabilities. Support 24/7 operations as needed. Perform other duties as assigned. Skills and Qualifications General knowledge of network, backend systems, operating systems, applications, and web services in a manner that allows for the interaction of all as it relates to security and services. Ability to apply analytical knowledge and critical thinking to security incidents and vulnerabilities. Ability to assimilate, understand and utilize various security technologies. Ability to collaborate within a geographically distributed team of Incident Response Analysts and vulnerability remediation team. Knowledge of relevant information security and incident response frameworks such as MITRE ATT&CK Framework and CVSS scoring systems. Solid communication skills and ability to work in a collaborative atmosphere. Attention to detail in creating reports for team members and leadership. Ability and willingness to learn new tools and processes. Knowledge of Crowdstrike desired by not required. Relevant security certifications are a plus.