Job Description

About Us Zelis is modernizing the healthcare financial experience in the United States (U.S.) by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers in the U.S. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients. Why We Do What We Do In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. Position Overview As a SOC Analyst at Zelis, you will play a critical role in maintaining the security of our clients' systems and data. You will be responsible for monitoring, analyzing, and responding to security alerts and incidents, ensuring that potential threats are identified and escalated for mitigation in a timely manner Primary Responsibilities Threat Detection: Continuously monitor security alerts and events to identify potential threats and vulnerabilities in Zelis environments. Incident Response: Investigate security incidents, including unauthorized access, malware infections, and data breaches, and take appropriate action to coordinate with NOC and SOC leads to initiate the Major Incident Management process. Key Tools M365 Defender Abnormal Email Security LogRhythm SIEM Sentinel One EDR ExtraHop Reveal NDR Experience And Qualifications To be successful in this role, you should possess the following qualifications and skills: Proven experience in a SOC Analyst role or similar cybersecurity position, with a minimum of 5 years of experience. Proficiency in using LogRhythm SIEM to monitor and analyze security events. Strong understanding of email security solutions and the ability to identify and respond to email-based threats. Experience with reviewing and analyzing network traffic i.e., through Network Detection and Response platforms, such as ExtraHop Reveal. Experience with Endpoint Detection and Response i.e., Sentinel One. Ability to read and analyze network packet captures. Excellent understanding of threat detection and incident response procedures. Strong analytical and problem-solving skills, with the ability to investigate and characterize security events effectively. Understanding of vulnerability assessment and penetration testing tools and methodologies. Strong communication and teamwork skills to collaborate with other IT and security professionals. Knowledge of security best practices, industry standards, and compliance. Ability to maintain detailed incident reports, security procedures, and documentation for compliance and future reference. Stay up to date with the latest security threats, technologies, and industry best practices to improve SOC effectiveness. Work in shifts as part of a 24/7 SOC team to ensure round-the-clock security monitoring and escalation Show more Show less