Job Description

About Helix by Q2: Helix is a best-in-class modern banking core system designed to embed financial products into everyday consumer applications. Our high-scale, high-volume system boasts industry-leading API response times. We take pride in our innovative solutions and are looking for an equally passionate Technical Development Manager to lead and grow a dynamic engineering team. Role Overview: We are seeking a talented Technical Development Manager to build and nurture a team within the Helix business unit. The ideal candidate is curious, passionate about improvement, and leads by example. Responsibilities: Lead and manage the development, validation, and maintenance of software products through the complete agile software development cycle. Utilize business metrics to identify gaps and inefficiencies. Grow, coach, and manage a team, addressing individual performance challenges and growth areas. Collaborate with extended development management teams to prioritize and deliver optimized solutions. Work closely with Product Management, Quality Engineering, and customers to adopt modernized and strategic solutions. Identify technological, process, and people gaps and work with team, peers, and managers to come up with solutions. Present clear and concise status updates to leadership. Continuously enhance the skills and experiences of the team. Required Technical and Professional Expertise: B.E/B.Tech in Computer Science or a relevant field with a minimum of 12 years of related experience, or an advanced degree with 10+ years of experience. 1-2+ years of direct management experience with software engineers and/or quality engineers. Knowledge of enterprise development techniques. .NET Web development experience (HTML5, JS, MVC, etc.). Proficiency in at least one programming language (C#, .Net Core) and scripting. Expertise in SQL and NoSQL databases. Experience in designing and building high-scale, high-volume systems. Familiarity with DevOps practices, including CI/CD and pipelines. Strong experience in debugging complex web application issues through code review and detailed logs. Excellent communication and leadership skills, especially with highly technical team members. Ability to foster a culture of continuous engineering improvement through mentoring, feedback, and metrics. Experience with cross-site teaming and organizational management. Proficiency with technical tools like Splunk and Snowflake, and adaptability to new tools as necessary.