Job Description

Responsibilities Create and update test scenarios/cases on a regular basis Review software requirements & designs to identify customer flow gaps and create test scenarios Identify and document gaps in software development against outlined requirements Perform manual exploratory, integration, and regression testing for our web and mobile applications every sprint Perform isolation testing and conduct root cause analysis for our web and mobile applications as needed Effectively and efficiently keep up with the testing workload to have testing activities complete in time for release Perform API testing on a regular basis Occasionally build and maintain automation test scripts for our web and mobile applications Collaborate with automation test engineers to refine test scripts Provides recommendations to other team members when making technical decisions Work together with the development team to drive quality processes Report defects clearly and with enough detail to prevent confusion and reduce back and forth communication with developers as much as possible Communicate intended behaviour to technical and non-technical audiences as a product knowledge expert Occasionally assist with the investigation of support issues Collaborate with other QA’s and developers in regular meetings. Participate in all meetings to provide guidance for the best user experience while making suggestions for mitigating risk (including but not limited to: advise for releasing on time and meeting our sprint goals, calling out missing requirement considerations/missed use cases, knowledge sharing of intended functionality, communicating known issues, etc...) Keep abreast of different tools and test strategies/methods to expand the QA team toolkit Update and contribute to the QA knowledgebase Technical Skills 5 years experience in Quality Assurance or related role Strong verbal and written communication skills; especially when communicating and writing defects in a language that both technical and non-technical audiences can understand Firm understanding of the Software Development Life Cycle (SDLC) Troubleshooting and root cause analysis skills Strong attention to detail Keen understanding of various test strategies and approaches Comfortable with API testing Can work independently and on a team Comfortable with transparent and/or constructive conversations Experience with test automation maintenance and creation Able to provide insight about product quality in different terms such as accessibility. performance, functionality, etc. Show more Show less