Who We Are?At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. To us, being visionary is more important than doing things the way they have always been done.What We re Looking ForOur people are our most important resource. We are looking for a highly skilled fullstack develper to become one of them, to make an impact and offer a unique value. If you are eager to prove your understanding of technical and managerial skills, your strong problem-solving abilities in a fast paced environment and you are willing to learn then we want to hear from you.What is in it for you?The People - From our humble origins in our founders basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation, and fun.The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!The Technology - You will get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTIs partners which include leading tech giants that will keep you on the cusp of emerging technologies.What You’ll DoDevelop innovative solutions to tackle big industry problems.Write well designed, scalable, reliable, testable and reusable code by using best software development practices, clean code and solid principles.Provide technical guidance on the research and development of new products and services.Contribute towards the entire development lifecycle of analysis, design, implementation and test.Detect, report, investigate, and fix product defects.Automation, including writing unit and integration tests.Optimize and apply best practices.Maintain high standards of quality for code, technical documentation, and deliverables.Provide leadership on implementation of web solutions in C# and .NET.Collaborate on projects with an all-star team comprised of varying skillsets through code reviews and design discussions.Participate in brainstorming and idea generation activities.Stay up to date with advanced technologies in order to be able to provide the best solutions for new projects.Experience You’ll BringA minimum of 5 - 10 years of related industry experience working in software development environments where you are building front-end and back-end components of Web applications.A minimum of 5 years of experience developing with C# .NET programming languageGood understanding of software design patternsGood understanding of data modelling and storage with well-known relational database (preferably SQL)Demonstrable versatility in multiple front-end and back-end technologies such as JavaScript, HTML5, CSS3, AngularJS, NodeJS, REST APIs, JSON, WCF, Web API, Unity, LINQExperience (or strong interest) in agile methods such as Scrum/XP, Behaviour Driven Development, and Continuous DeliveryBachelor's Degree from an accredited college or equivalent work experience

What Youll DoManage end-to-end stock of office supplies and maintain reorder level as and when required. Act as the first point of contact for employees regarding day-to-day admin/facilities-related queries and issuesManage ID & Business cards for all India employees, solving all queries related to cards. Manage all types of printing for all office requirements. Manage inventory for all House Keeping, Pantry, stationary, and other office-related requirementsBook all types of corporate travel tickets for travelers. Book of Local Taxi for all travelers to their destination of travel. Book Hotels within the approved budget. Accommodation booking for all new joiner and relocation employeesInvoice processing of vendors. Timely payment for all Invoices submitted to Finance. Timely payments of all recurring invoices such as Office Lease Line, Internet/Corporate Sims, Stationary, Electricity, Rent & MaintenanceProcure all types of office-related materials within the approved budget and follow Procurement Process as per the Policy. Cost comparison for better procurement.Organize and help HR with all events whenever required. Arrange lunch/ Brunch/ Snacks/ Dinners for all Client visits, Senior Management, and HR events. Arrange Corporate deals for Lunch/ Dinner/ Cocktails for team engagements. Organize Annual day party within the approved budget.Handle site petty cash and track and fill expenses on time. Arrange local purchases timely through petty cash. File all office expenses timely on workday within the stipulated timeHandle Domestic and International Shipping. Complete all documentation sending devices (Domestic/ International).

Note: This role requires hands-on experience in DSA coding in any of the programming languages (.Net, C# or Java). If you have relevant experience, then only apply. ResponsibilitiesYou will be working across functional (development/testing, deployment, systems/infrastructure, cloud) and project teams to ensure continuous operation of build and test systems.You will be driving and perfecting our vision of Continuous Delivery and making the release experience easy and enjoyable.You will be building high quality tools and automation for internal use to support continuous delivery and increasing the velocity and productivity of engineering teams.You will develop and maintain tools and scripts to build, deploy, test, automate and streamline product delivery from engineers to customers.You will design and implement tools and scripts to allow automated configuration management.QualificationsYou have an experience of 1 to 3 years with a minimum of 1 years of software development experience using .NET, C# or Java based technologies.Expert knowledge of at least one of the following programming languages: C#, JavaSolid understanding and experience of integrating security tools and practices within the DevOps process.Expert knowledge of PowerShell, Groovy and other scripting languagesSolid knowledge of continuous integration and continuous delivery practices and tools such as Jenkins.Good working knowledge of Source Code repository systems (Git, TFS)Good knowledge of cloud infrastructure such as AWS, Azure, GCPExperience of working with Windows, Linux, Unix, iOS and Android operating systemsDemonstrated ability to learn and acquire new technologies in the areas of DevOps.Experience of working with Packer, Kitchen, Chef, Ansible, Artifactory, SonarQube, Docker containers, Kubernetes, and other tools used for orchestration.

Key Responsibilities:Design, develop, and maintain automated test scripts using C#, Playwright, and SpecFlow.Lead the automation efforts for web-based applications, ensuring robust and efficient testing using tools like Playwright and Appium Automate mobile applications across platforms such as Android, iOS, and Windows Phone, utilizing tools like Appium, UI Automator/ADBCollaborate with development teams to integrate automated testing into the CI/CD pipeline, using GitHub Enterprise (GHE) , Jenkins and related tools.Develop and maintain APIs, ensuring their thorough testing and validation through automated test scripts.Utilize sound knowledge of SQL and stored procedures to validate back-end processes and data integrity within SQL Server databases.Create and maintain scripts in PowerShell and batch scripting to support automation and deployment processes.Work with Xcode and UI Automator on macOS to support mobile automation testing for iOS applications.Collaborate within IDEs such as Visual Studio to integrate and maintain automated testing frameworks.Ensure the quality of software products through comprehensive QA processes and methodologies, including the creation and execution of detailed test cases.Manage and track testing activities using Microsoft Test Manager, ADO, Jira, and other tools.Conduct various types of testing such as regression, security, performance, compatibility, system, and user acceptance testing (UAT).Mentor and guide junior SDETs, sharing best practices and fostering a culture of continuous improvement in testing.Required Skills & Experience:Minimum 5 years of experience in developing and automating tests using C# or other object-oriented programming languages.Extensive experience with Playwright for web automation and Appium for mobile automation.Strong expertise in SpecFlow for Behavior Driven Development (BDD) and writing automated tests.In-depth understanding of API development, web services, and their automated testing.Proficiency in SQL with experience in writing and validating complex queries and stored procedures.Familiarity with GitHub Enterprise (GHE) for version control and CI/CD integration.Hands-on experience with PowerShell and batch scripting; experience with XCode and UI Automator on macOS is highly desirable.Proficient in using Visual Studio for development and testing purposes.Strong understanding of QA processes, with the ability to design and execute comprehensive test strategies.Experience working with Microsoft Test Manager, ADO, and Jira.Preferred Skills:Experience mentoring junior team members and leading automation projects.Familiarity with continuous integration and deployment practices, particularly in a GHE environment.Knowledge of cloud-based testing and deployment platforms is a plus.Education:Bachelors degree in computer science, Engineering, or a related field is preferred.

What Youll DoCollaborate with experienced project managers, software developers, and specialists to successfully deliver projectsDevelop new project plans in consultation with various stakeholdersIdentify key project team members, roles, and organizational structure to ensure team members are aligned and project expectations are definedTrack project performance using appropriate tools and techniques to monitor project progressEnsure projects plans are updated by communicating with stakeholders and incorporating changes to project scope, schedule, and costs using appropriate verification techniquesImplement approved workarounds required to mitigate risk in order to minimize project risksDocument project risks, assumptions, constraints, and mitigation plansProactively create a mitigation plan for risks and ensure the escalation of unresolved risksNegotiate priorities across multiple teams to ensure the timely delivery of requirementsStay on top of new industry trends, business conditions, and internal processes and practices to influence the success of programs and initiativesExperience Youll BringBackground from development or testing of 2-3 years and 2-3 years in Project Coordinator/Sr/Associate/Assistant role.Strong experience in stakeholder management.Experience in technical skills – agile, waterfall, networking, mobile, MDM, network management-- (one of these), product development, STAR, SDLC, etc.Should know how to manage chaos and multitask.Candidate should be from technical background only (B.Tech/B.E/BCA/MCA/B.Sc.)Good to have experience in mobile and product-based companies.Technical domain experienceOutgoing personality, aggressive, result oriented environment, excellent soft skillsIndustry Certification – Amazon/Azure/Scrum Master/PMI – preferable

Job DescriptionSOTIs growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. You are an educated professional at an early stage of your career. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, your strong problem solving abilities in a fast paced environment, and you are willing to learn and grow, then this position offers numerous growth opportunities and a long-lasting career with SOTI. What Youll Do:Provide telephone and email-based helpdesk support to the end users.Work in 24x7 Shifts to support our customers globally.Assist end users with their Mobile Device related issues.Work on ad-hoc projects, initiatives and other duties as assigned.Deliver high-quality customer service via our support platforms.Handle customer issues using our support tool.Triage issues and escalate them when necessary.Develop and maintain expertise across a range of subject areas, gaining sufficient familiarity with the associated processes to be able to process customer requests accurately and efficiently.Document customer issues.Continuous improvement of our self-service portal and knowledge base.Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution.Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions.Use various devices to reproduce customer environments to troubleshoot issues further.Endeavor to respond to all customer requests in a timely manner while improving customer experience.Experience Youll Bring:Minimum experience of 2-3 years with good exposure in customer handling with different software products.Customer Service and technical skills are a top priority.Must have excellent phone and written communication skills to work with customers over the phone and with email.Prior experience in answering calls for the helpdesk, entering technical details into a ticketing / dispatch system, working with customers on technical issues, following up on closed calls, installing systems, etc.Hand-on of collecting and reading wire-shark logs.Knowledge of Various IP classes and difference between Public and Private IP.Overview of MDM technology.Soft Skills and Communication:Previous experience supporting English Speaking Customers in India, EMEA, NA or Australia.Good communication, documentation, and soft skills.Strong problem-solving abilities, strong team player (i.e., flexible, hard-working, fast-learner, self-motivated, results oriented)Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives.Ability to communicate technical issues clearly in person, on the telephone and in written documents.Strong customer focus and ability to manage client expectations.Key traits were looking for:PassionateHunger to learn and develop.Team playerCreativityWork hard play harder.Confident communication skills

Job DescriptionWho We AreAt SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. To us, being visionary is more important than doing things the way theyve always been done. What We’re Looking ForSOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team.What’s in it for you?The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies. What You’ll DoParticipate in the entire product line life cycle from ideation to delivery and on-going maintenance Work with the team in strategic planning to help define tactical activities that meet goals and result in prioritization of epics Define requirements using Agile methodology and create wireframes Break epics into stories and elaborate on acceptance criteria with Development scrum teams Prioritize stories within and across scrums in planning sessions to meet minimum viable product targets Participate in daily standups with scrum team as the Product Manager for respective stories Represent business stakeholders in scrum reviews Interact continuously with development and testing to guide product design Assist in specification of technical requirements working with internal and external stakeholders as needed Work with UX Design team to establish user experience of product features Track activities using ticketing (Jira) and product planning (Aha) systems Work with Marketing to produce product collateral and sales tools Occasionally support Sales team during the sale process including possible assistance in the demonstration and deployment of the product (typically only for large opportunities or key customers) Maintain current knowledge of competitive product positioning, feature sets and messaging Experience You’ll Bring:Good analytical skills, particularly in evaluating tech Ability to maintain technical credibility and work cooperatively to solve problems with engineers Android and Agile Scrum experience 2+ years Technical Product Owner, Product Manager experience within an Agile Scrum environment About SOTISOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide.SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market.We offer careers with #EndlessPossibilities.What are you waiting for? Apply today: https://www.soti.net/careers

Quality Assurance Specialist-2 Who We AreAt SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.To us, being visionary is more important than doing things the way theyve always been done. What We’re Looking ForOur people are our most important resource. We’re looking for a highly skilled Quality Assurance Specialist who is a tech enthusiast, can resolve complex problems and thrive in a fast pace creative environment. This is an outstanding opportunity where you will be responsible for design and write test case, integrating complex project testing plans, within Agile framework, to help validate and verify the quality of world class EMM solutions. If you have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems with an aptitude for learning new technologies, this position offers numerous growth opportunities and a long-lasting career with SOTI. What’s in it for you?The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies. What You’ll DoWork closely with Product Managers/ Development Managers / Developers/ QA & Scrum Masters to test product & and manage the test execution to achieve high quality.Help team with Technical Trainings and enhance skills.Participate in all Agile Rituals like Sprint Planning/Grooming/Estimates/Demo.Provide Timely feedback, reports to leadership teams on Quality of the productContribute to configuring, maintaining and deployment of the build to cloud environment Experience You’ll Bring3-5 Years experience with application quality assurance in a complex web-based and mobile software development environment.Should have worked on Android App / Device testingHands on Experience with API testingHands-on working experience with commercial databases.Able to understand the nature and workflow of complex business and technical processesStrong analytical skills with ability to formulate solutions for complex problemsExperience in a fast-paced project environment, working under Agile or Scrum paradigmUniversity degree in computer science or related disciplineOverall must be a tech savvy person who has zeal to implement new technologies.Should have good Aptitude/CommunicationAbout SOTISOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities.

What Youll Do• Develop well-designed and scalable applications• Deliver medium complex modules on time meeting functional, quality and performance requirements• Ability to understand and research unfamiliar code bases• Comfortable handling ambiguous or undefined problems and the ability to think abstractly• Software development in one or more programming languages such as C# .Net, Java, HTML5/CSS/JavaScript, Angular, Node.js, C/C++, Kotlin, Swift• Develop features on time, meeting functional, quality and performance requirements• Work effectively in an Agile environment following and practicing Scrum processes• Maintain high-quality standards on all deliverables• Propose innovative solutions to address business problems• Continually upgrade technical and product know-how• Adept at working with minimal guidanceExperience You’ll Bring• Bachelor's degree in Computer Science or any STEM-related programs• 2-4 years of professional software development experience with knowledge in both frontend and backend technologies• Good understanding of Data Structures, Algorithms, OOPS and Database concepts• Good communication and problem-solving skills"• Pride in ownership and passion for innovation• Experience or strong interest in agile methods such as Scrum/XP, Business Driven Development, and Continuous Delivery

Who We AreAt SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. To us, being visionary is more important than doing things the way theyve always been done. What We’re Looking ForOur people are our most important resource. We’re looking for a highly skilled Quality Assurance Specialist who is a tech enthusiast, can resolve complex problems and thrive in a fast pace creative environment. This is an outstanding opportunity where you will be responsible for design and write test case, integrating complex project testing plans, within Agile framework, to help validate and verify the quality of world class EMM solutions. If you have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems with an aptitude for learning new technologies, this position offers numerous growth opportunities and a long-lasting career with SOTI. What’s in it for you?The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies. Must HaveMinimum 3-5 Years of Relevant Experience in Enterprise Level Application Performance Testing.Must have worked on a Large-scale Product for its performance benchmarking.Must have worked on creating Performance Test ScenarioMust have created complex Script for Performance Testing using any Tools like J Meter /Load runner.Good to have experience on writing PowerShell and batch scripts.Execute Benchmark, load, stress, endurance and other non-functional tests. Monitor application logs to determine system behaviour. Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments.Analyse the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.Generate performance graphs, session reports and other related documentation required for validation and analysis.Publish results and receive appropriate signoff. Prepare detailed status reports, and monitoring of all defects and issues.Identifying memory leakage, connection issues & Bottleneck problem in the application.Strong problem-solving skills and very good time management skills. Good to haveSound Knowledge of Web services & implementing APIs.Good hold on deploying build on cloud platform, e.g., AWS, AzureHands on experience in testing methodologies; creation of test cases; troubleshooting logs and provide root cause to the team for performance enhancement of the product and security compliance.Good knowledge about SQL / PL-SQL, stored procedures, and SQL Server databaseKnowledge of mobile platforms such as Android, iOS, Windows Phone, and ability to automate Mobile application using tools like Appium, UI Automator/ADB, or any other tool will be an added advantage.Good to have knowledge on Jenkins, APM tool, e.g., Dynatrace, Splunk etcFamiliarity with Microsoft Test Manager, Team foundation server and Jira.About SOTISOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities. What are you waiting for? Apply today: https://www.soti.net/careers

Job Title: Technical Support Specialist, Level 1Location: KochiPosition Type: Permanent ResponsibilitiesProvide telephone and email based post-sales technical support for our software productsInvestigate issues reported by customers and work collaboratively with internal stake holders and see through to resolutionWork proactively to update customers by reporting progress regarding outstanding queriesEndeavor to respond to all customer requests in a timely manner while improving customer experienceProvide superior customer service in regards to our MDM solutions. Diagnose and solve application queries and answer customer questionsUse various devices to reproduce customer environments in order to troubleshoot issues further.QualificationsDegree or Diploma in Computer Networking, Information Technology, Computer Science or a related technical fieldSolid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting)Previous knowledge with Windows 8.1, Windows Server 2008/2012 and other technologies (ie SQL / Virtual servers)Knowledge of mobile computing platforms (Android, iOS, Windows Mobile and Blackberry)Minimum 1- 2 years of relevant experience, exceptions for qualified candidatesStrong problem solving abilities, Strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented)Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectivesOutstanding verbal and written communication skills in English and Japanese.