Job Description

If youre the sort of person who obsesses about high levels of customer service and is passionate about managing key HR activities, then we have a role for you! Pontoon is looking for an Sourcer who can competently manage the day-to-day HR operations. Someone who is easy to do business with and capable of resolving challenging issues. Someone who is also a data entry whiz and can expertly and accurately maintain vendor information systems. What does a day in the life of a Pontoon Engagement Coordinator look like An Engagement Coordinator is a wizard on admin tasks and data entry. You are responsible for our contactor onboarding process and will spend much of your time responding to inquiries, making assignment updates and changes, answering questions or concerns on invoices and timesheets, working on visa letter requests and coordinating general reporting requests, among other administrative and data entry activities. You will experience a high volume of calls, tickets, and emails that require responses according to client SLAs, so being a great communicator who works with a sense of urgency and accuracy is the recipe to success. You ll spend much of your day in Vendor Management technology and will be a subject matter expert for both your team and the client before you know it! At Pontoon, we are customer obsessed. We partner with some of the largest companies in the world, to transform their talent strategy. We are game changers who don t believe in standing still. If you are looking to make an impact and to learn and develop, then Pontoon is the place for you to thrive.