Job Description

Job Title: Spa Manager Location: GVK One Mall, Hyderabad About Ridhira Group : Founded in 2008 by Ritesh Mastipuram, Ridhira Group is India's leading Wellness Real Estate company, bringing health and luxury living together. With a presence in 31 cities and over 1.5 million customers, we operate across airports, hotels, malls, and high-street locations, making wellness a seamless part of everyday life. Our vision is to build the worlds largest wellness communities, blending five-star hospitality with holistic well- being. We believe wellness isnt just a service, its a lifestyle. At Ridhira, our core values guide everything we do: Integrity We stay true to our promises. Community We create spaces where people connect and thrive. Sustainability We build for the future, keeping nature at the heart of our designs. About ODE Spa A Ridhira Group Venture ODE Spa, part of the Ridhira Group, is a leading wellness destination offering integrative spa therapies that combine ancient wisdom with modern techniques. Our mission is to promote mindful living through rejuvenation, relaxation, and holistic healing. Operating across India, we deliver wellness that goes beyond pamperinganchored in balance, sustainability, and soulful experiences. https://www.odespa.com/ https://ridhira.com/about.html https://ridhirazen.com/ Join us in redefining wellness & creating innovative, nature centric communities! We are looking for a driven and experienced Spa Manager to lead the operations of ODE Spa across one of our key locations. This role is responsible for overseeing daily spa operations, managing team performance, ensuring guest satisfaction, and achieving financial goals. The ideal candidate is a strategic thinker with a strong operational background and a passion for wellness and customer service excellence. Role & responsibilities Operational & Guest Experience Management Oversee day-to-day operations of the spa ensuring a seamless and high-quality guest experience. Maintain spa ambiance, hygiene, and safety standards in compliance with local health and wellness regulations. Greet and interact with clients to ensure satisfaction and resolve any service-related concerns promptly. Team Management Hire, train, schedule, and supervise spa staff including therapists, receptionists, and housekeeping. Monitor team performance and conduct regular evaluations, mentoring, and development sessions. Foster a positive and productive team environment that aligns with ODEs wellness ethos. Sales, Revenue & Budgeting Create and manage monthly/quarterly spa budgets in collaboration with the finance and operations team. Track spa sales, analyze performance data, and implement strategies to meet or exceed revenue targets. Promote upselling of treatments, packages, and retail products to enhance guest spend and spa profitability. Policy, Inventory & Vendor Management Develop and implement SOPs for spa services, front desk, safety, and customer handling. Maintain accurate inventory levels of products and consumables; manage supplier relationships. Monitor licensing, equipment maintenance, and health code compliance. Service Innovation & Brand Alignment Recommend and implement new treatment offerings in line with market trends and guest preferences. Work closely with the marketing team to plan promotional campaigns and seasonal offers. Act as a brand ambassador for ODE Spa, upholding and promoting the core values of Ridhira Group. Preferred candidate profile Bachelor's degree in Hospitality Management, Business Administration, or related field. Minimum 25 years of experience as a Spa Manager or similar role in a luxury spa, wellness center, or resort. Strong knowledge of spa treatments, wellness therapies, and holistic practices. Excellent interpersonal, leadership, and client-service skills. Proficiency in spa software systems (booking, POS, inventory tracking). Strong organizational and multitasking abilities with attention to detail. Commitment to continual learning and staying updated with wellness and spa industry trends. Why Join Us? Be part of a pioneering brand where wellness meets luxury. At ODE Spa, youll lead a purpose-driven team focused on healing, transformation, and high-touch experiences. Work in a supportive, value-driven environment with opportunities to grow across multiple cities and wellness verticals. Share CV at: Shikha@ridhira.com Interested candidates please fill below details and share via mail, must complete below DISC Assessment and General Aptitude Test. Candidates after completing the assements can email post completion by mentioning the position applied. Name of Candidate: Position Applied: Email ID: DOB: Total experience : Relevant Experience: Current Company (if working): Current CTC : Expected CTC : Notice Period : Reason for change: Current location (if Hyderabad please mention specific location in Hyderabad): It's a 6 day week working are you ok with it? : Office timing 9:30am to 6:30pm. No hybrid are you ok with it ?: Office location: Nanakramguda, Hyderabad. Working from office is mandatory. 10 percentage: 12 Percentage: Graduation Percentage: PG percentage: . Also, kindly complete the following assessment: DISC (Personality Assessment Test) https://script.google.com/a/o2spa.org/macros/s/AKfycbxHbkQ7NLTV-OSGc11314LtrP2K5s9l2nxf12zxMB_ZUQYSw7t8/exec?v=login Steps 1 Name: Column write your name Step 2. in email Column Write below email email: shikha@ridhira.com Step3: in Authorized mail Column Write below email Authorized email: animesh@o2spa.org Candidates completing the Assessment Test will only be considered for further Interview round process.