Specialist O2C

Job Description

The O2C Specialist focuses on managing cash applications, disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. Specialist is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per process, delivery of process requirements to achieve key performance targets. Reporting and compliance expertise for all reporting and compliance requirements for O2C. Timely and accurate month-end reporting, compliance testing, credit and collections are key elements to the role as well as supporting internal and external audits. Job Description Must Have: Hands on SAP knowledge for Cash Application process Should have knowledge of Collection management & Deduction management process for Europe , US and Canada Manage Daily processing of cash receipts and postings to customer accounts, including payments lockbox, ACH/Wire along with adjustments for credits, debits, and account write-offs. Should be okay to work in US shift during Month-End close Identify daily unapplied amounts, post to customer accounts, follow-up with customer/collector to get remit details Maintenance of records for auditing purposes (filing remittances, bank statements, approved write offs ) Accurately post all customer payments to their respective accounts receivable promptly, on a daily basis