Job descriptionRole & responsibilities :Handling Customer over calls.Handling Inbound as well as outbound calls.Providing with process resolutions as per process guidelines.Showing Empathy.Should be able to handle irradiated customer's. Preferred candidate profile Under Graduate as well as Graduate with Excellent communication skills.Great Written & verbal communication skills.Presentations Skills.Highly motivated & energetic personality.Perks and benefits Will get both way pick up & drop facility.Monthly Incentives.Allowances.Great Work Environment.Excellent working Culture. Rounds Of Interview : HR.Versant Assessment.Operations.Work Location : Pune ( Viman Nagar, Magarpatta, Kharadi, Hinjewadi, Yerwada) To apply Call : HR KALYANI 9225600444 ****PLEASE DO REFER YOUR FRIENDS***

Job Title: US Motor Insurance ProcessLocation: Magarpatta, PuneWorking Days: 5 days working, 2 days offShift: Rotational shifts, Rotational offsWork Model: Hybrid (Combination of in-office and remote work)How to Apply:Share your resume via WhatsApp to HR MANASI MANKAS at 7030943444Job Requirements:Qualification: Undergraduate (UG) with a minimum of 1 year of experience in an international BPO environmentExperience: Prior experience in an international BPO is a mustCommunication Skills: Excellent verbal communication skills are required to handle customer queries effectively and professionallyJob Type: Full-time, Hybrid work model (Office and Remote)Responsibilities:Handling customer queries related to US motor insurance policiesProviding accurate and timely information to customersMaintaining high customer service standards and ensuring customer satisfactionHandling calls in an international voice process, responding to inquiries, resolving issues, and providing information related to motor insurance policiesMeeting daily and weekly performance targets and KPIsAdhering to company policies and guidelines to ensure quality and complianceCompensation and Benefits:Salary Package: 5.5 LPAIn-Hand Salary: 41kIncentives: Monthly performance-based incentivesTransportation: Both-way cab facilityWork Environment: Hybrid model, combining the flexibility of remote work with in-office collaborationShifts: Rotational shifts with rotational offs to accommodate different time zones (US-based clients)Location: Work from the Magarpatta office for in-office daysSkills Required:Strong communication skills (both verbal and written)Problem-solving abilities and customer service orientationAbility to work in a fast-paced, dynamic environmentFamiliarity with US motor insurance processes will be a plus, but not mandatoryIf you are passionate about customer service and have a background in international BPO, this is an excellent opportunity to join our team!

Job Title: Bulk Hiring For International BPO-Fresher/ExperiencedLocation: Pune, Maharashtra Contact: (HR Dnyaneshwari) 7030937444Job Type: Full-timeJob Description:We are looking for dynamic, customer-oriented individuals to join our International Voice Process team at our Pune location.Key Responsibilities:Handle inbound/outbound calls to customers from international locations.Provide timely and accurate information to customers.Resolve customer issues or complaints by identifying the problem and offering appropriate solutions.Maintain professionalism and ensure a high level of customer service.Document and maintain records of customer interactions and transactions.Meet performance metrics, including response time and customer satisfaction.Work as part of a team to achieve departmental goals.Eligibility Criteria:Education: Any Graduate or Undergraduate.Experience: Freshers and experienced candidates are welcome to apply.Strong verbal and written communication skills in English.Ability to work effectively in a team-oriented environment.Basic computer knowledge and familiarity with operating systems and software.Flexibility to work in rotational shifts.Shift Details:Rotational Shifts: 24/7 operations, requiring employees to work on different shifts.Working Days: 5 days a week (rotational).Days Off: 2 days off per week (rotational).Additional Benefits:Cab Facility: Both-way transport (pick-up and drop-off) provided by the company.Career Growth Opportunities: Opportunities for skill development and career advancement.Friendly Work Environment: Collaborative and supportive team culture.Salary: Competitive, based on experience and qualifications.

Position: Customer Support ExecutiveLocation: PuneJob Type: Full-timeJob Responsibilities:Provide friendly, professional, and prompt assistance to customers via phone and chat.Deliver clear and accurate information about products and services to ensure excellent customer satisfaction.Collaborate with internal teams to resolve complex customer issues and escalate when necessary.Requirements:Open to both graduates and undergraduates with relevant experience; freshers are encouraged to apply.Excellent communication skills in English, both spoken and written.Customer-oriented mindset with strong problem-solving abilities.What We Offer:Competitive salary package.Complimentary round-trip cab service for your convenience.Performance-based incentives to recognize your efforts.A supportive and dynamic team environment fostering both personal and professional growth.How to Apply: Send your resume via WhatsApp to 7030935444 or email it to rohan.gujar@spes.in. Feel free to share this opportunity with friends who may be a great fit!

JOB DESCRIPTION : HIRING FOR INTERNATIONAL VOICE ,CHAT and BLENDED PROCESSROLES AND RESPONSIBILITIES :ADDRESSING CUSTOMER INQUIRIESRESOLVING ISSUESENSURING CUSTOMER SATISFACTIONPROACTIVELY OFFERING SUPPORTSHIFTS:US SHIFTSUK SHIFTSAUSTRALIAN SHIFTSBOTH SIDES CAB FACILITY PROVIDED(5 DAYS WORKING, 2 DAYS ROTATIONAL OFF) " EXCELLENT COMMUNICATION IS MUST "Interested Candidates Can call or share their updated CV on: HR SHILPA (9225755444)You can refer your friends too... Our consultancy does not charge any kind of fees...