Sr Associate Customer Care - Pune

Job Description

Job Description: We are looking for a dynamic and customer-focused professional to join our international customer service team. In this role, you will handle inbound and outbound interactions with global customers, resolve queries, and ensure a high level of customer satisfaction. Key Responsibilities: Respond to customer inquiries via phone, email, or chat Troubleshoot issues and provide timely solutions Maintain accurate records of interactions Meet quality and productivity targets Requirements: Excellent verbal and written communication skills in English Previous experience in international voice or non-voice process preferred Strong problem-solving abilities and customer orientation Willingness to work in night shifts and rotational schedules To apply, call Mr Rohit at 8800306387