Job Description

Job Description: We are looking for a dedicated and customer-focused professional to join our team as a Customer Service Representative in our Insurance Process division. In this role, you will be the first point of contact for policyholders, addressing inquiries, resolving issues, and ensuring a seamless customer experience in alignment with company standards. Key Responsibilities: Handle inbound/outbound calls and emails related to insurance queries and claims Assist customers with policy information, premium payments, and coverage details Resolve customer concerns efficiently and professionally Maintain accurate records of customer interactions Collaborate with internal departments to ensure timely resolutions Requirements: Bachelor's degree or equivalent 15 years of experience in customer service (insurance domain preferred) Strong communication and problem-solving skills To apply, call Mr Rohit 8800306387