Sr. Customer Service Executive

2 - 5 years

3.0 - 5.0 Lacs P.A.

Mumbai

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Customer SupportCustomer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

1.Customer feedback calling 2. Pending call follow up and closure 3. SR creation and SR allocation 4. PM Due n Done Compliance 5. Pending Installation follow-up 6. Responding to Whatsapp ( Call Registration ) 7. Responding to SMS ( Call Registration) 8. Inbound call handling (customer complaints, queries) 9. PM calls correction and update 10. Installation calls allocation 11. Zoho CRM call logging, reports and MIS Interested candidates please mail their CVs at m.sneha@transasia.co.in

Medical Equipment Manufacturing
Mumbai Maharashtra +4

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