Job Description

Organization Overview Company Description Company Description QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. Only candidates based in Mumbai, Pune, or Chennai will be considered, as our operations are strictly limited to these three locations Shift Timings: 10:00 PM IST to 07:00 AM IST Job Description The Senior Database Administrator (Sr DBA) / Team Lead DBA – Infrastructure / Cloud Operations will primarily focus on database administration, performance optimization, and system stability while also demonstrating leadership skills to guide and support team members. The ideal candidate will be highly skilled in database management, troubleshooting, and automation while contributing to process improvements and mentoring junior DBAs as needed. Database Administration & Performance Optimization Manage, maintain, and optimize QAD database environments, ensuring high availability and performance. Perform proactive monitoring and tuning of databases to enhance stability and efficiency. Implement automation and scripting for routine database tasks to improve efficiency and reduce manual interventions. Ensure database backup, recovery plans, and disaster recovery strategies are in place and tested regularly. Troubleshoot and resolve database-related issues, conducting root cause analysis to prevent recurrence. Stay updated with industry trends and advancements in database technologies, applying best practices to database administration. Technical Guidance & Collaboration Provide technical mentorship and guidance to junior DBAs and team members. Act as a point of escalation for complex database-related issues and high-impact incidents. Work closely with cloud operations and infrastructure teams to ensure seamless database integration and support. Participate in Change Advisory Board (CAB) meetings, offering insights and recommendations on database changes and optimizations. Collaborate with stakeholders to ensure database strategies align with business goals and operational needs. Leadership & Process Improvement Foster a collaborative and knowledge-sharing environment within the DBA team. Identify areas for process improvement and contribute to the enhancement of database management workflows. Support the team in meeting service level agreements (SLAs) and operational objectives. Assist in onboarding, training, and guiding new team members as needed. Adjust headcount or allocate additional resources based on workload and business priorities. Qualifications Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Experience: 8+ years of database administration experience, with exposure to leadership or mentoring responsibilities. Strong knowledge of Progress Database Administration, including best practices and performance tuning. Experience with Progress OE12 is preferred. Experience with QAD EE/AUX technology is a plus. Experience with SQL Server, MySQL, MariaDB, AWS RDS, and MongoDB. Strong skills in Linux and Windows operating systems. Proficient at scripting with Python, Bash, or similar languages for automation purposes. Familiarity with cloud platforms (AWS, Azure, GCP) is preferred. Leadership & Communication Ability to provide technical guidance and mentorship to junior team members. Strong analytical and problem-solving skills. Excellent verbal and written communication skills, with the ability to present technical concepts to non-technical audiences. Ability to work efficiently under high-stress conditions and manage multiple priorities Additional Requirements ITIL certification or equivalent experience in service management is preferred. Experience in ISO audit compliance and process improvement initiatives Must be available to work night shifts from 10:00 PM IST to 07:00 AM IST (12:30 PM to 09:30 PM EST/EDT) and participate in a rotational 24/7 DBA On Call support schedule as required. Additional Information Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. Opportunity to join a growing business, launching into its next phase of expansion and transformation. Collaborative culture of smart and hard-working people who support one another to get the job done. An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. Compensation packages based on experience and desired skill set About QAD QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Show more Show less