Sr. Executive CRM

4 - 9 years

2.75 - 5.5 Lacs P.A.

Bengaluru

Posted:2 months ago| Platform: Naukri logo

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Skills Required

RegistrationWelcome LetterDemand LettersAgreements

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities CRM: Preparing and sending Welcome Letter to customers. Sending mails to customers. Preparing and sending Agreements to customers. Sending Receipts to customers once the payment received. Maintaining customer's payment structure and details in excel sheet. Preparing Demand Letters to customers as well as to Bank. Preparing No Objection Certificate to Bank. Handling Customers Calls and giving clarification regarding customer's queries. Responsibility of reminding customers regarding the due date for payment. Handling modification work for customers flat and collecting payment in due date. Handling Pre - Delivery Inspection and attending snag list of customers. Handling Registration Formalities. Ensuring that All payments made by customers for Registration. Co-coordinating with Engineers and Project Manager with individual customer flat completion. Responsibilities of handing over keys & possession letter to customers.

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