Sr Network Engineer

Job Description

Job Summary: We are looking for a Sr Network Engineer to monitor and troubleshoot network issues in a 24x7 operations environment. The ideal candidate should have hands-on experience in Routing, Switching, and SD-WAN along with a CCNA certification . You will be responsible for real-time network monitoring, incident resolution, and escalating complex issues to higher-level engineers. Key Responsibilities: Monitor network infrastructure and ensure uptime using NMS tools. Perform L1 troubleshooting on network issues related to Routing, Switching, and SD-WAN . Analyze network alerts, logs, and performance metrics to identify potential issues. Coordinate with internal teams and ISPs for incident resolution and escalations. Assist in configuring and maintaining network devices (routers, switches, firewalls, SD-WAN). Maintain documentation of network incidents, configurations, and troubleshooting steps. Provide initial support for LAN, WAN, VPN, and Wireless Network issues. Follow ITIL-based incident management and escalation procedures. Required Skills Qualifications: CCNA Certification (Mandatory), CCNP Training preferred. 5+years of experience in network operations (NOC) or IT infrastructure support . Strong knowledge of Routing Protocols (OSPF, BGP, EIGRP) and Switching Technologies (VLAN, STP, VTP, EtherChannel) . Experience with SD-WAN technologies (Viptela, Cisco SD-WAN, or similar). Familiarity with network monitoring tools (SolarWinds, PRTG, Zabbix, etc.) . Basic understanding of firewall policies and VPN troubleshooting . Good analytical and problem-solving skills. Willing to work in rotational shifts (24x7 environment)