Sr. Officer /Assistant Manager (Digital Banking Operations)

Job Description

Job Description: We are seeking a skilled and detail-oriented Sr. Officer/Assistant Manager to join our Digital Banking Operations team. The ideal candidate will have a strong understanding of reconciliation, settlement, and dispute handling for digital banking products such as UPI, IMPS, and AEPS. Key responsibilities include: - Overseeing and managing the reconciliation and settlement process for digital banking products. - Handling and resolving disputes in a timely and efficient manner. - Ensuring adherence to operational controls and compliance standards. - Communicating effectively (both written and verbal) with internal teams and external stakeholders. - Utilizing MS Excel, MS Word, and MS Access to analyse data and generate reports. Required Skills: - Good understanding of digital banking products and their operational processes. - Excellent written and verbal communication skills. - Proficiency in MS Excel, MS Word, and MS Access. The ideal candidate will possess a keen eye for detail, strong problem-solving abilities, and the capacity to work in a dynamic, fast-paced environment.