Job Description

Gartner is looking for a well-rounded IT Sr. Project Manager to provide project/program leadership for the delivery of Technology services to Gartner Conferences. The Sr. Project Manager oversees Conference Technology delivery within the APAC region, coordinates the delivery of priority conferences, and drives readiness and execution process adoption and improvement across all service teams. This person will closely engage with Conference Business partners and provide operational transparency to senior leadership. This role is accountable for the quality of the results, benefits realization, end user satisfaction and timely delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. In this role you will be required to manage and collaborate with geographically dispersed teams. The candidate should have experience running projects in an Agile environment. What you will do: Responsible for the oversight and management of global technology-based Project Portfolio in support of Gartner Conference Technology operations and initiatives. Accountable for fostering an environment of collaboration and high impact results. Coordinate overall technology delivery to Gartner Conferences within the APAC region. Conduct operational readiness routines, coordinating a team of project managers and engineers in adherence with established readiness runbooks and processes Manage conference technology business requirements and ensure regional conference staffing levels are in line with needs Identify, escalate and work to mitigate conference delivery risks Engage with Conference Business leads on readiness, execution and risk topics - including incident management onsite during conferences Partner with Technical leadership to provide executive-level and cross-team updates to stakeholders. Hold Conference retrospectives, identifying and driving forward actions to continually improve operations Monitor conference delivery metrics trends, analyzing root cause of issues and developing plans to improve; consistently evaluate performance through key performance indicators Partner closely with teammates to design improvements to current-state processes based rooted in on the ground operational experience Foster a positive working culture with a one team mindset, supporting teammates through challenges and providing leadership through change Guide teams in their adoption of Agile methodologies and processes What you will need: Strong IT professional with 5+ years of experience in project and/or program management. The candidate should have strong qualitative and quantitative problem-solving skills along with high ownership and accountability. Must have: 5-7 years of experience in working with IT Development and/or IT Infrastructure teams in a project management capacity. Strong project leadership skillset; experience with Agile and Waterfall methodologies Demonstrated team leadership skills - communication, collaboration, people management influencing - experience working with matrixed teams, management executives in a dynamic, growth environment. Ability to work in a fast-paced environment with tight deadlines and multiple project deliverables. Client-first mindset - ability to understand, influence and manage the expectations of clients, team members, management and external groups. Who you are: Graduate/Post graduate in BE/Btech, ME/MTech or MCA is preferred. Broad picture thinker - ability to balance project execution with portfolio-level management activities Proactive self-starter excited by solving challenges who takes end-to-end ownership of problems Critical thinker, with ability to learn beyond formal training; strong aptitude for delivering quality products Excellent communicator, both written and verbal, to all levels of the organization Comfortable with change and demonstrates a no-limits mindset