Job Description

Gartner is looking for a Sr Project Manager who will be responsible for the day-to-day project management activities supporting Consulting Technology, including Professional Services Automation (PSA) and CRM software. This role involves managing key initiatives for PSA and CRM software, finance integrations, and accounting practices. The ideal candidate will be a thought leader and collaborator enhancing IT-business partnerships, contributing to program roadmap development, coordinating with cross-functional teams, and ensuring smooth program execution. An ideal candidate has prior experience implementing and/or managing PSA and CRM software for Consulting organizations. What you will do: Ensures Agile/Scrum process is implemented effectively and provides coaching at the team level to maximize its benefits. Exhibits desire to continuously learn new tools, techniques, and methodologies. Exhibit s ability to run projects using the Agile Scrum methodologies, from small teams to large, with multiple outside dependencies and 3rd party project team members. Must have excellent communication skills both written and verbal. Interacts seamlessly with both business and project teams. Facilitate discussions that lead to the resolution of project issues and development impediments. Report project progress to management and executive level stakeholders. Communicates the release plan with key stakeholders and end users. Deep working knowledge and understanding of Agile Software Development Methodology and incremental delivery. Exhibits a desire to continuously improve and shows a track record of improvement. Should be able to balance operational and development needs of Gartner HR IT applications. Should be able to interact well with both internal associates and external clients in resolving operational issues. Develop processes to manage operational issues in a timely and efficient manner. Identify systemic operational issues and resolve them as well as identifying root causes and process improvements to present similar issues. What you will need: Bachelor s degree or foreign equivalent degree in Computer Science or a related field required 5+ years of experience working in an Agile Scrum environment. Strong experience with the full software development lifecycle and software development methodologies (Agile) Demonstrated experience in managing Salesforce and PSA projects in the Consulting domain. Excellent organizational and troubleshooting skills with attention to detail. Strong knowledge of programming documentation processes/procedures Strong ability to understand client expectations and to resolve issues that may affect delivery. Strong interpersonal skills with the ability to work effectively in a matrix organization. Self-starter, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products. Preferred experience with Continuous Integration practices/tools and Open-Source Frameworks.