Sr Quality Analyst//International voice process

2 - 7 years

4.5 - 6.0 Lacs P.A.

Kolkata

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Quality Analyst BPOCall Quality Pareto AnalysisFishbone Pareto Charts7Qc ToolsCall MonitoringQuality MonitoringSix SigmaCall AuditQuality ToolsInternational Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Leading Bpo in Kolkata Hiring for Quality Analyst Must have minimum 2 years experience in Quality in International Bpo Only Graduate 5 Days Working Shifts 24*7 Responsibilities: Lead quality initiatives, implement Six Sigma methodologies. Conduct call audits, analyze results with Pareto charts & Fishbones. Monitor calls for compliance, identify improvement opportunities. Mail your cv at simmi@hiresquad.in or call T 8467054123

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