Sr. Solution Architect - AWS

Job Description

Solution Architect, Configure and management of the various Cloud Services Working on escalated/production issues, problem tickets & providing solutions Guide support team for troubleshooting Take ownership of customer issues reported and see problemsthrough to resolution Research, diagnose, troubleshoot and identify solutions toresolve customer issues Should be knowledgeable in Server Administration (Windows/Linux) Requirements AWS related Software Architecture Infrastructure knowledge in AWS Excellent oral and written communication skills; Customer interaction experience Intermediate++ - Windows / Linux Strong networking knowledge (LAN/WAN, IPaddressing & Subnetting, HTTP(S), FTP, SMTP, VPN) Experience working on Scripting languages Exposure to Automation Experience working on ticketing system Familiar with ITIL processes.