Job Description

Senior Technical Consultant (Onsite Resource) : Ability to handle L2 Data tickets MAC Activity / Trouble Shooting & BAU for Customer. 5 to 7 year of Related Experience in Customer Facing organization from the SI Domain Key Responsibilities Provide support for all WAN projects like upgrades & new installation by working with local Telecom companies and carriers like BSNL, MTNL, VSNL, TTML, Tata Indicom, Bharti Airtel etc. Timely testing / termination of WAN links ( MPLS Links, Point to Point Lease line & ISDN Line) & configuration of related equipment (e.g. DLC, MUX, MDFs, etc.) Co-ordinate with vendors regarding Major Incident & Changes. Cisco Data System Configuration and Administration. Minor Incident Trouble Shooting Network review at per site requirement. Coordinate with customer site local contact for reported problem. Monitoring of Devices and report it if there is any issue. Change Management Knowledge management (KEDB) Documentation and Reporting Working in Shift as per Roaster. Hands on experience of configuration and maintenance of Cisco Data Technology solutions Routing and Switching Technologies and good experience in administration & maintenance of Cisco Data solution. * Excellent knowledge of Cisco Router, Switches, Nexus, Wireless Acess Points. * Perform Incident Management Including Serivice Request and Restortion for Major and Critical Tickets Hands on experience (Configuration and maintenance) on Cisco Data Products like : Good Understanding of Switching & Routing Technology Hands on experience for Cisco catalyst switching products like Cat 2900/Cat 3500/Cat 3750 Hands on experience for Cisco ISR Routers 1900/2900 Architecture knowledge of Cisco Catalyst Switching Products like Cat 4500/Cat 6500 Cisco Routing protocol BGP, RIP, EIGRP, OSPF Knowledge of Switching STP, VLAN, HSRP,VTP Cisco AP Configuration such addition in controller etc. Monitoring of devices and report if there is any issue. Ability to work at customer site Ready to work in Shift : First and Second Shift