Selected Intern's Day-to-day Responsibilities Include. Develop and implement social media strategies to increase brand visibility and engagement. Create compelling and original content for Instagram and Facebook posts. Monitor and analyze social media performance metrics to optimize strategies. Engage with followers and respond to comments and messages in a timely manner. Collaborate with the marketing team to align social media efforts with overall marketing goals. Stay up-to-date on social media trends and best practices to ensure the company's online presence is relevant and competitive. Assist with the planning and execution of social media campaigns and promotions. If you are passionate about social media marketing and eager to learn and grow in a fast-paced environment, this is the perfect opportunity for you. About Company:We started our operations in 2013. We cater to various industries including BPO, manufacturing, logistics, construction, education, BFSI, FMCG, e-commerce, and more

Serves customers by providing product and service information, resolving product and service problems.Extremely Customer CentricAttracts potential customers by answering product and service questions, suggesting information about other products and servicesMaintains customer records by updating account information/ on call notes (post call allowed)Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionMaintains financial accounts by processing customer adjustmentsRecommends potential products or services to management by collecting customer information and analysing customer needsPrepares product or service reports by collecting and analysing customer information (post shift / pre shift huddle expectation)Contributes to team effort by accomplishing related results as neededCustomer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, DocumentationSkills, Listening, Phone Skills, Resolving Conflict, Analysing Information, Multi-tasking . The primary responsibilities of a Customer Service Associate would be:Answer calls/emails professionally to provide information about products and services, take/ cancel orders, or obtain details of complaintsKeep records of customer interactions and transactions, recording details of inquiries, complaints and comments, as well as actions taken. Process orders, forms and applicationsFollow up to ensure that appropriate actions were taken on customers' requestsRefer unresolved customer grievances or special requests to designated departments for further investigationFollow the set KRAs/KPIs without any excuses

Excellent communication skills (verbal & written both)Having good hands-on knowledge of all operational activities of AIF/ PMSHaving good command on all the SEBI compliances for PMS and AIFOpportunity to work with Partner closely on business development of AIF/PMS vertical of the firmAccounting concepts are thorough and can command supervision over fund administrator/ fund accountantsProficient working in Microsoft ExcelSoft skills to manage client and team membersOwnership of work and attitude of a solving problemswork experience in accounts/ compliance/ operations of PMS/AIF field and enthusiasts to keep learning new in this dynamic profilePrepared/ checked working of Management fees, Distributor fees, Performance fees, Bank reconciliation, DP reconciliation