Job Description

As a Customer Support Application Engineer (CAE) you will assist customers to use Infineon Traveo/Aurix microcontrollers in their applications. You will work as a trusted hands-on technical advisor for customers to use Infineon microcontrollers in systems like Airbag, EPS, Infotainment, Body, Cluster, Transmission control, EV motor drive etc Job Description Provide technical support through digital channels to customers to use Infineon Traveo/Aurix microcontrollers during evaluation and development phase of their application. Recreate, debug and solve the technical issues reported by customers at any time during the life cycle of Traveo/Aurix microcontrollers. Provide technical support to internal FAEs (Field Application Engineers) to support their customers in selection, evaluation and integration of Infineon products. Work cross functionally with Marketing, hardware design, chip design, software and content development teams to solve issues reported by customers. Develop collaterals (code examples, application notes, knowledge base articles) to make our community forum self-sufficient to answer customer queries and also based on customer request. Prepare and deliver product/application training to peers and end customers. Your Profile 5+ years experience in embedded systems as a firmware developer or an application engineer. Experience on AUTOSAR, ASIL-D compliant automotive electronics will be an added advantage. Ability to conduct investigative research to identify and resolve customers technical issues. Experience in writing and debugging software in C/C++ or any other high-level languages. Experience in using tools like Oscilloscope, multi-meter, function generator etc Interest and ability to learn new technologies very quickly. Good communication skills, both written and verbal. A customer-oriented mindset and focus on innovative, scalable methods to make customers self-sufficient. Knowledge about Infineon Traveo/Aurix microcontrollers is desirable